Credentialing Specialist

LanguageLine Solutions UK; Philippines; Hybrid; PHP 335,000 - 614,000; Full time

Benefits offered by this job

HMO coverage

Hybrid Work Set-Up

Job summary

PSG Global Solutions, INC (a Teleperformance company) is seeking a detail-oriented Credentialing Specialist to ensure credential accuracy and regulatory compliance within a Healthcare BPO environment. You will oversee credential documentation, renewal schedules, and liaise with stakeholders to secure complete records.

The role involves handling high volumes of administrative tasks with strict turnaround requirements in a hybrid work setup (Ayala Avenue, Makati; SM North EDSA, EXXA Tower,

Qualifications

• At least 1 year of experience in credentialing, document processing, records management, or administrative support within a Healthcare BPO environment.
• Strong written and verbal English communication skills.
• Excellent attention to detail and organizational skills.
• Experience handling confidential documents and maintaining accurate records.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a high-volume environment.
• Strong follow-up skills and the ability to coordinate effectively with internal and external stakeholders.

Responsibilities

• Collect, review, validate, and track required credentialing documents.
• Monitor expiring credentials and coordinate timely renewals.
• Maintain accurate records in internal systems and tracking reports.
• Follow up with candidates, employees, and stakeholders regarding outstanding requirements.
• Verify documentation for completeness, accuracy, and compliance with internal standards.
• Coordinate with internal teams to resolve documentation discrepancies.
• Process high volumes of administrative tasks while meeting turnaround requirements.

Skills

English communication

Attention to detail

Microsoft Office

Multitasking

Stakeholder coordination

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Privacy Notice We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date. Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process.

Employment Type: Full-Time. Work Setup: Hybrid – 3x a week (Ayala Avenue, Makati; SM North EDSA, EXXA Tower, Bridgetowne; Alabang).

Job Summary

We are seeking a detail-oriented and organized Credentialing Specialist to ensure credential accuracy, regulatory compliance, and efficient processing. In this role, you’ll oversee credential documentation, oversee renewal schedules, and liaise with relevant stakeholders to secure complete and up-to-date records.

Key Responsibilities

• Collect, review, validate, and track required credentialing documents.
• Monitor expiring credentials and coordinate timely renewals.
• Maintain accurate records in internal systems and tracking reports.
• Follow up with candidates, employees, and stakeholders regarding outstanding requirements.
• Verify documentation for completeness, accuracy, and compliance with internal standards.
• Coordinate with internal teams to resolve documentation discrepancies.
• Process high volumes of administrative tasks while meeting turnaround requirements.

Qualifications and Experience

• At least 1 year of experience in credentialing, document processing, records management, or administrative support within a Healthcare BPO environment.
• Strong written and verbal English communication skills.
• Excellent attention to detail and organizational skills.
• Experience handling confidential documents and maintaining accurate records.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a high-volume environment.
• Strong follow-up skills and the ability to coordinate effectively with internal and external stakeholders.

What We Offer

• Competitive salary package + Performance incentives
• HMO coverage
• Enjoy Hybrid Work Set-Up

Read our Privacy Notice: https://sch.talentcube.io/PSGPH-IR-PN-W/privacy-notice.html

PSG Global Solutions provides recruiting services to staffing companies and other large recruiting operations. We are a rapidly growing RPO with nearly 4,000 employees. As part of the Teleperformance Group, we have a global footprint and service RPO engagements across the Americas, Europe, and Asia. PSG is headquartered in Marina Del Rey, CA. As part of the Teleperformance family, PSG upholds the highest standards of ethical behavior and legal business conduct. We are committed to providing a safe, respectful, and transparent recruitment experience for all applicants. If you ever have concerns about our recruitment or hiring process, you may safely and confidentially report them through the Global Ethics Hotline. We ensure a zero-retaliation policy, and you may also choose to report anonymously. You may report issues such as: Discrimination, unfair or unequal treatment, or bias Violations of applicable laws Behavior that goes against our company values Report online: tp.integrityline.com Philippines toll-free hotline: [phone] Protecting Yourself During Recruitment To protect applicants, please note: PSG Global Solutions does not use Telegram or any other instant messaging apps for recruitment or interviews. We never request payments for applications, applicant portals, or any other part of the hiring process. Always apply only through our official Careers portals. Once you apply online, you will receive a unique applicant ID that can be verified by authorized PSG representatives. Do not share personal information or documents without this ID.