Accounts Receivable Specialist

PSG Global Solutions; Philippines; On-site; PHP 300,000 - 480,000; Full time

Benefits offered by this job

Competitive salary package

Comprehensive HMO Coverage

Early Regularization eligibility

Job summary

PSG Global Solutions, INC, a Teleperformance company, is seeking a detail-oriented Accounts Receivable Specialist to accelerate account recovery and maximize revenue through effective reimbursement strategies. The ideal candidate has hands-on experience in healthcare AR, payment follow-up, and denial management, with knowledge of payer requirements and timely filing.

You will follow up on aging reports, submit corrected claims, contact carriers, resolve denials, and collaborate with billing and

Qualifications

• 2+ years of experience in healthcare accounts receivable, insurance follow-up, or denial management.
• Hands-on experience with commercial and governmental payers.
• Knowledge of corrected claims, appeals, payer requirements, and timely filing limits.

Responsibilities

• Examine AR aging reports and follow up on outstanding insurance claims.
• Prepare and submit corrected claims, ensuring payer requirements and deadlines.
• Contact insurers to check claim status, investigate delays, and address underpayments.
• Resolve denied/rejected claims by researching reasons and pursuing appeals.
• Gather documentation and coordinate with billing, coding, and clinical teams.
• Identify recurring denial patterns and suggest process improvements.
• Maintain records of follow-ups, payer communications, and resolutions.

Skills

Healthcare accounts receivable

Insurance follow-up

Denial management

Attention to detail

Communication skills

Job description

We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date.

Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process.

Job Description:

About the Role

We are seeking a detail-oriented and results-driven Accounts Receivable Specialist to accelerate account recovery, address payment denials and rejections, and maximize revenue through effective reimbursement strategies.

The ideal candidate has hands-on experience in healthcare accounts receivable, payment follow-up, and denial management, along with a solid understanding of healthcare billing processes.

Key Responsibilities

• Examine accounts receivable aging reports and follow up on outstanding insurance claims.
• Prepare and submit corrected claims, ensuring accuracy and compliance with payer requirements and timely filing deadlines.
• Contact insurance carriers to check claim status, investigate payment delays, and address underpayments.
• Resolve denied and rejected claims by researching denial reasons, preparing appeals, and following through on outstanding cases.
• Gather supporting documentation and work with billing, coding, and clinical teams to address claim discrepancies.
• Resolve claims held in pre-submission queues.
• Identify recurring denial patterns and recommend process improvements to minimize future claim rejections.
• Keep accurate records of claim follow-ups, payer communications, and resolution outcomes.
• Adhere to applicable insurance regulations, payer guidelines, and organizational policies.

Qualifications

• At least 2 years of experience in healthcare accounts receivable, insurance follow-up, or denial management.
• Hands-on experience working with both commercial and governmental payers.
• Knowledge of corrected claims, appeals, payer billing requirements, and timely filing limits.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to investigate claim issues, prioritize outstanding accounts, and work toward timely resolution.

What We Offer

• Competitive salary package and performance incentives
• Comprehensive HMO Coverage
• Early Regularization eligibility

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