Healthcare AR Recovery Specialist

LanguageLine Solutions UK; Philippines; On-site; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Competitive salary package and perform

Comprehensive HMO Coverage

Early Regularization eligibility

Job summary

PSG Global Solutions, INC (a Teleperformance company) is seeking a detail-oriented Accounts Receivable Specialist to accelerate account recovery, address payment denials, and maximize revenue through effective reimbursement strategies.

You will examine aging reports, follow up with carriers, prepare corrected claims, and collaborate with billing, coding, and clinical teams to resolve discrepancies, while ensuring timely filing and regulatory compliance.

Qualifications

• At least 2 years of experience in healthcare accounts receivable, insurance follow-up, or denial management.
• Hands-on experience with both commercial and governmental payers.
• Knowledge of corrected claims, appeals, payer billing requirements, and timely filing limits.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to investigate claim issues, prioritize outstanding accounts, and work toward timely resolution.

Responsibilities

• Examine accounts receivable aging reports and follow up on outstanding insurance claims.
• Prepare and submit corrected claims, ensuring accuracy and compliance with payer requirements and timely filing deadlines.
• Contact insurance carriers to check claim status, investigate payment delays, and address underpayments.
• Resolve denied and rejected claims by researching denial reasons, preparing appeals, and following through on outstanding cases.
• Gather supporting documentation and work with billing, coding, and clinical teams to address claim discrepancies.
• Resolve claims held in pre-submission queues.
• Identify recurring denial patterns and recommend process improvements to minimize future claim rejections.
• Keep accurate records of claim follow-ups, payer communications, and resolution outcomes.
• Adhere to applicable insurance regulations, payer guidelines, and organizational policies.

Skills

Accounts Receivable

Insurance Follow-up

Denial Management

Payer Billing

Attention to Detail

Communication Skills

Job description

PSG Global Solutions, INC (a Teleperformance company) is seeking a detail-oriented Accounts Receivable Specialist to accelerate account recovery, address payment denials, and maximize revenue through effective reimbursement strategies.

You will examine aging reports, follow up with carriers, prepare corrected claims, and collaborate with billing, coding, and clinical teams to resolve discrepancies, while ensuring timely filing and regulatory compliance.