Accounts Receivable Specialist

Connext; Davao City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Connext is seeking an Accounts Receivable Collections Specialist in the Philippines to manage customer receivables, follow up on balances, and ensure timely payment resolutions. You will handle multiple accounts, maintain accurate records in our ERP, and communicate professionally with customers to achieve favorable collection outcomes.

The role requires a minimum of 2 years in AR/collections, strong detail orientation, and proficient English communication.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of experience in accounts receivable, collections, or related finance roles.
• Experience handling customer follow-ups through phone and email for payment resolution.
• Strong attention to detail and organizational skills.
• Ability to manage multiple accounts and follow up consistently.
• Comfortable working independently in a fast-paced environment.
• Strong written and verbal English communication skills.

Responsibilities

• Contact customers via phone and email to follow up on outstanding receivables, including overdue and current balances.
• Manage past-due accounts and coordinate payment timelines with customers.
• Review customer account details, balances, and payment history using ERP systems.
• Identify billing discrepancies and support resolution of payment issues.
• Maintain accurate documentation of collection activities and customer communications.
• Escalate unresolved payment concerns when necessary.
• Monitor account aging and support collections performance reporting.
• Ensure accurate record-keeping and updates within the ERP system.
• Maintain professional and effective communication to achieve successful collection outcomes.

Skills

Accounts Receivable

Communication skills

Attention to detail

Independent work

Education

High School Diploma

Tools

ERP systems

Job description

We are looking for an Accounts Receivable Collections Specialist who will be responsible for managing customer receivables, following up on outstanding balances, and ensuring timely payment resolution. This role requires strong communication skills, attention to detail, and the ability to manage multiple customer accounts while maintaining accurate records.

What You’ll Do

• Contact customers via phone and email to follow up on outstanding receivables, including overdue and current balances.
• Manage past-due accounts and coordinate payment timelines with customers.
• Review customer account details, balances, and payment history using ERP systems.
• Identify billing discrepancies and support resolution of payment issues.
• Maintain accurate documentation of collection activities and customer communications.
• Escalate unresolved payment concerns when necessary.
• Monitor account aging and support collections performance reporting.
• Ensure accurate record-keeping and updates within the ERP system.
• Maintain professional and effective communication to achieve successful collection outcomes.

What We’re Looking For

• High school diploma or equivalent required.
• At least 2 years of experience in accounts receivable, collections, or related finance roles.
• Experience handling customer follow-ups through phone and email for payment resolution.
• Strong attention to detail and organizational skills.
• Ability to manage multiple accounts and follow up consistently.
• Comfortable working independently in a fast-paced environment.
• Strong written and verbal English communication skills.

Work Schedule

9:00 PM – 6:00 AM PHT, Monday - Friday

Location

2nd and 3rd Floors of the HAI Global Building

Pryce Business Park, J.P. Laurel Ave., Bajada