Accounts Receivable Officer - Hybrid

enablesGROUP; Eastern Manila District; Hybrid; PHP 520.000 - 760.000; Vollzeit

Benefits dieser Stelle

Comprehensive health and life ins. Day

2 eligible dependents health cover

Laptop provided by company

5-year profit-sharing potential

Annual performance reviews and salary"

Zusammenfassung

enablesGROUP is seeking an Accounts Receivable Officer in Ortigas, Pasig, PH. The role handles day-to-day AR activities, cash receipt processing, and collections to maintain healthy cash flow.

You’ll work with Finance, Sales, and Customer Service to resolve issues and support month-end close, with hybrid work (onsite 3 days, WFH 2 days). We welcome candidates with strong analytical and problem-solving skills, a detail-oriented mindset, and experience with AR processes.

Qualifikationen

• Minimum 2 years of experience in Accounts Receivable, Billing, Credit Control, Collections, or Financial Administration.
• Working knowledge of cash allocation, customer reconciliations, aged debt management, and collection procedures.
• Ability to investigate and resolve routine account discrepancies, payment issues, and billing disputes.
• Strong analytical, numerical, and problem-solving skills.
• Good written and verbal communication skills, with confidence in communicating with customers and internal stakeholders.
• Ability to work independently with limited supervision while following established procedures and escalating complex matters appropriately.

Aufgaben

• Process and allocate customer cash receipts accurately and promptly.
• Monitor aged receivables and follow up on overdue accounts to support timely collections and improve cash flow.
• Monitor customer accounts on credit hold and coordinate with Sales and Customer Service regarding account issues and order release requests.
• Investigate routine payment discrepancies, disputed invoices, unapplied cash, and account variances, escalating complex matters when necessary.
• Perform customer account reconciliations and maintain accurate customer records in the accounting system.
• Manage the Accounts Receivable inbox and respond promptly to customer and internal enquiries.
• Review and process customer rebates in accordance with approved agreements and company policies.
• Identify and escape significant credit risks, overdue balances, and unresolved collection issues.
• Ensure compliance with company policies, procedures, and internal controls.
• Prepare customer statements, aged receivables reports, reconciliations, and supporting schedules.
• Assist with month-end reconciliations and resolve outstanding reconciling items within required deadlines.
• Monitor collection performance and aged debt, identifying potential issues for review by the Senior Accounts Receivable Officer or Finance management.
• Support financial reporting and audit requirements by maintaining accurate records and providing supporting documentation.
• Ensure Accounts Receivable records are complete, accurate, and up to date.
• Coordinate with Sales, Customer Service, and Finance teams to resolve customer account issues and support collection activities.
• Communicate with customers regarding outstanding invoices, payment status, account balances, and billing discrepancies.
• Provide timely updates on collection progress, overdue accounts, and unresolved disputes to the Senior Accounts Receivable Officer or relevant stakeholders.
• Seek guidance from the Senior Accounts Receivable Officer on complex account issues, collection matters, and credit-related concerns.
• Collaborate with team members to manage workloads, meet operational deadlines, and maintain service standards.
• Identify opportunities to improve collection, cash allocation, reconciliation, and rebate processing procedures.
• Investigate recurring discrepancies and assist in identifying root causes and corrective actions.
• Support system enhancements, automation initiatives, and updates to process documentation and internal controls.
• Maintain organised documentation and accurate records of collection activities and customer communications.
• Participate in Finance projects, team meetings, and relevant training activities.

Kenntnisse

Analytical skills

Numerical skills

Communication skills

Independent worker

Attention to detail

Ausbildung

Bachelor's degree in Finance or Accounting

Professional accounting qualification (advantage)

Tools

Pronto accounting software

Microsoft Excel

Microsoft Word

Microsoft Teams

Outlook

Power BI

Jobbeschreibung

Join the enablesGROUP - Where Talent Meets Opportunity!

Why Join enablesGROUP?

Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small.

Fast forward to 2026, we’ve grown our global footprint to serve 100+ clients and expanded into 4 key industries. At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success. Check us out at www.enablesgroup.com.

At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success.

We have market leading engagement scores and invest heavily in your Learning and Development, with a specific focus on enhancing your ability to leverage AI in your daily tasks.

Our Perks & Benefits include:

• Comprehensive health and life insurance starting Day 1, covering 2 eligible dependents.

• 19 leave credits for vacation and emergency.

• Endless opportunities for career advancement with annual performance reviews and salary increases.

• Company-provided laptop to set you up for success.

• Convenient office location in Pasig, at the heart of Manila, accessible to all.

• Loyalty rewards: Employees celebrating 5 years could receive a profit-sharing scheme.

• In-house learning & development programs with access to the latest in AI and technology.

Job Title: Accounts Receivable Officer
Location: Ortigas, Pasig, PH
Work Schedule: Monday to Friday, 6:00 AM - 3:00 PM (Hybrid | 3x Onsite, 2x WFH)

Job Summary

The Accounts Receivable Officer is responsible for carrying out day-to-day Accounts Receivable activities, ensuring accurate customer account management, timely processing of cash receipts, effective follow-up of overdue accounts, and resolution of routine account discrepancies. The role supports healthy cash flow, minimises aged debt, assists in monitoring credit risks, and maintains the accuracy and integrity of financial records.

The position requires strong analytical and problem-solving skills, effective customer communication, attention to detail, and the ability to manage competing priorities and deadlines. The Accounts Receivable Officer will work closely with the Senior Accounts Receivable Officer, Finance team, Sales, and Customer Service to resolve account issues, support month-end reporting and reconciliations, and contribute to the continuous improvement of Accounts Receivable processes.

Key Responsibilities

A. Accounts Receivable Operations

• Process and allocate customer cash receipts accurately and promptly.

• Monitor aged receivables and follow up on overdue accounts to support timely collections and improve cash flow.

• Monitor customer accounts on credit hold and coordinate with Sales and Customer Service regarding account issues and order release requests.

• Investigate routine payment discrepancies, disputed invoices, unapplied cash, and account variances, escalating complex matters when necessary.

• Perform customer account reconciliations and maintain accurate customer records in the accounting system.

• Manage the Accounts Receivable inbox and respond promptly to customer and internal enquiries.

• Review and process customer rebates in accordance with approved agreements and company policies.

• Identify and escape significant credit risks, overdue balances, and unresolved collection issues.

• Ensure compliance with company policies, procedures, and internal controls.

B. Month-End and Reporting

• Prepare customer statements, aged receivables reports, reconciliations, and supporting schedules.

• Assist with month-end reconciliations and resolve outstanding reconciling items within required deadlines.

• Monitor collection performance and aged debt, identifying potential issues for review by the Senior Accounts Receivable Officer or Finance management.

• Support financial reporting and audit requirements by maintaining accurate records and providing supporting documentation.

• Ensure Accounts Receivable records are complete, accurate, and up to date.

C. Stakeholder Collaboration

• Coordinate with Sales, Customer Service, and Finance teams to resolve customer account issues and support collection activities.

• Communicate with customers regarding outstanding invoices, payment status, account balances, and billing discrepancies.

• Provide timely updates on collection progress, overdue accounts, and unresolved disputes to the Senior Accounts Receivable Officer or relevant stakeholders.

• Seek guidance from the Senior Accounts Receivable Officer on complex account issues, collection matters, and credit-related concerns.

• Collaborate with team members to manage workloads, meet operational deadlines, and maintain service standards.

D. Process Improvement and Compliance

• Identify opportunities to improve collection, cash allocation, reconciliation, and rebate processing procedures.

• Investigate recurring discrepancies and assist in identifying root causes and corrective actions.

• Support system enhancements, automation initiatives, and updates to process documentation and internal controls.

• Maintain organised documentation and accurate records of collection activities and customer communications.

• Participate in Finance projects, team meetings, and relevant training activities.

Skills and Qualifications

Required Skills and Experience

• Bachelor's degree in Finance, Accountancy, Banking, or a related field. A professional accounting qualification is an advantage.

• +2 years of relevant experience in Accounts Receivable, Billing, Credit Control, Collections, or Financial Administration, preferably in an Australian accounting environment.

• Working knowledge of cash allocation, customer reconciliations, aged debt management, and collection procedures.

• Ability to investigate and resolve routine account discrepancies, payment issues, and billing disputes.

• Strong analytical, numerical, and problem-solving skills.

• Good written and verbal communication skills, with confidence in communicating with customers and internal stakeholders.

• Ability to work independently with limited supervision while following established procedures and escalating complex matters appropriately.

• Strong attention to detail, accountability, and commitment to accuracy.

• Experience using Pronto accounting software is preferred.

• Proficiency in Microsoft Excel and Word.

• Familiarity with Microsoft Teams and Outlook.

• Knowledge of Power BI for reporting and data analysis is an advantage.

• Basic understanding of month-end close, audit requirements, and internal controls.

Key Competencies

• Strong organisational and planning skills, with the ability to manage multiple tasks, prioritise workloads, and meet deadlines.

• Willingness to learn, develop technical skills, and grow professionally.

• Positive, proactive, and adaptable attitude.

• Excellent attention to detail and a high level of accuracy.

• Strong customer service orientation and the ability to build effective working relationships with customers and internal stakeholders.

• Ability to work collaboratively as part of a team while managing assigned responsibilities with limited supervision.

• Inquisitive mindset, with the ability to investigate issues, identify discrepancies, and recommend practical solutions.

• Sound numerical and analytical skills, with an understanding of the impact of Accounts Receivable activities on cash flow.

• Effective written and verbal communication skills.

• Willingness to receive feedback, follow established procedures, and seek guidance from senior team members when required.