Senior Accounts Receivable Officer (Pronto & AU exp required) - Hybrid

EnableSME, Inc.; Eastern Manila District; Hybrid; PHP 600,000 - 800,000; Full time

Benefits offered by this job

Health and life insurance from Day 1

19 leave credits

Career advancement opportunities

Company laptop

Office in Pasig (Ortigas)

Profit-sharing loyalty rewards

In-house learning & development withAI

Job summary

The Senior Accounts Receivable Officer at enablesGROUP in Ortigas, Pasig, PH oversees essential AR activities, ensuring accurate customer accounts, timely cash receipts, effective debt collection, and resolution of complex discrepancies to safeguard cash flow.

The role requires strong analytical and problem-solving skills, excellent customer communication, prioritization, and deadlines management, plus collaboration with Sales, Customer Service, and Finance, including month-end reporting and

Qualifications

• Experience in Accounts Receivable processes and cash receipts handling.
• Proven ability to perform reconciliations and resolve discrepancies.
• Strong analytical and problem-solving skills.

Responsibilities

• Oversee and execute AR operations, ensuring accurate customer accounts and timely cash processing.
• Monitor aged receivables, follow up on overdue accounts, and coordinate with Sales and Customer Service.
• Lead AR team, provide guidance, and support month-end reporting and reconciliations.

Skills

Accounts Receivable

Cash application

Credit risk

Month-end reporting

Team leadership

Customer service

Job description

Join the enablesGROUP – Where Talent Meets Opportunity!

Why Join enablesGROUP?

Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small.

Fast forward to 2026, we’ve grown our global footprint to serve 100+ clients and expanded into 4 key industries. At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success. Check us out at www.enablesgroup.com.

At enablesGROUP, you’re not just joining a company – you’re joining a community that values growth, learning, and success.

Our Perks & Benefits include:

• Comprehensive health and life insurance starting Day 1, covering 2 eligible dependents.
• 19 leave credits for vacation and emergency.
• Endless opportunities for career advancement with annual performance reviews and salary increases.
• Company-provided laptop to set you up for success.
• Convenient office location in Pasig, at the heart of Manila, accessible to all.
• Loyalty rewards: Employees celebrating 5 years could receive a profit‑sharing scheme.
• In‑house learning & development programs with access to the latest in AI and technology.

Job Title: Senior Accounts Receivable Officer
Location: Ortigas, Pasig, PH
Work Schedule: Monday to Friday, 6:00 AM – 3:00 PM (Hybrid | 3x Onsite, 2x WFH)

Job Summary

The Senior Accounts Receivable Officer is responsible for overseeing and executing key Accounts Receivable activities, ensuring accurate customer account management, timely processing of cash receipts, effective debt collection, and resolution of complex account discrepancies. The role plays a key part in maintaining healthy cash flow, minimising aged debt, managing credit risks, and ensuring the accuracy and integrity of financial records.

The position requires strong analytical and problem‑solving skills, excellent customer communication, the ability to manage competing priorities and strict deadlines, and the initiative to identify process improvements. The Senior Accounts Receivable Officer is also expected to provide guidance to team members, collaborate with internal stakeholders, and support month‑end reporting and reconciliation activities.

Key Responsibilities

A. Accounts Receivable Operations

• Process and allocate customer cash receipts accurately and promptly.
• Monitor aged receivables, follow up overdue accounts, and recommend collection actions to improve cash flow.
• Manage customer accounts on credit hold and coordinate with Sales and Customer Service regarding order releases.
• Investigate and resolve complex payment discrepancies, disputed invoices, unapplied cash, and account variances.
• Perform customer account reconciliations and maintain accurate customer records in the accounting system.
• Manage the Accounts Receivable inbox and respond promptly to customer and internal enquiries.
• Review and process customer rebates in accordance with approved agreements and company policies.
• Identify and elevate significant credit risks and long‑outstanding balances.
• Ensure compliance with company policies, procedures, and internal controls.

B. Month-End and Reporting

• Prepare and review customer statements, aged receivables reports, reconciliations, and supporting schedules.
• Complete month-end reconciliations and resolve outstanding reconciling items before closing deadlines.
• Analyse collection performance and aged debt, identify trends and risks, and report significant issues to relevant stakeholders.
• Support financial reporting and audit requirements by providing accurate records and supporting documentation.

C. Team Leadership and Stakeholder Collaboration

• Provide technical guidance and review the work of Accounts Receivable team members to ensure accuracy and compliance with procedures.
• Collaborate with Sales, Customer Service, and Finance teams to resolve account issues and improve collection outcomes.
• Communicate collection progress, credit risks, and unresolved disputes to relevant stakeholders.
• Support team onboarding, knowledge sharing, workload prioritisation, and the achievement of operational deadlines.
• Escalate complex issues and significant collection risks to management.

D. Process Improvement

• Identify and recommend improvements to collection, cash allocation, reconciliation, and rebate processing procedures.
• Investigate recurring discrepancies, determine root causes, and recommend corrective actions.
• Support system enhancements, automation initiatives, and improvements to process documentation and internal controls.
• Participate in Finance projects, team meetings, and