Job Summary:
The Accounts Receivable is responsible for managing customer invoicing, monitoring and collecting outstanding receivables, performing account reconciliations, and maintaining accurate customer account records. The role ensures timely billing, effective payment collection, resolution of customer account discrepancies, and compliance with company policies and accounting standards.
Job Responsibilities:
Invoicing and Billing
- Prepare and issue accurate customer invoices based on sales orders, contracts, and supporting documents.
- Ensure invoices are processed and sent to customers within established timelines.
- Verify billing details, pricing, tax calculations, and supporting documentation before invoice issuance.
- Upload invoices to clients’ portal.
- Maintain organized records of invoices and related documents.
Collections Management
- Monitor customer accounts to identify overdue balances.
- Conduct collection activities through phone calls, emails, and follow-up communications.
- Coordinate with customers regarding countering, payment schedules and outstanding balances.
- Escalate delinquent accounts and collection issues to management as necessary.
- Maintain positive customer relationships while ensuring timely payment collection.
Customer Account Reconciliation
- Perform regular reconciliation of customer accounts and statements.
- Investigate and resolve discrepancies related to invoices, payments, credit notes, deductions, and unapplied cash.
- Coordinate with Sales, Customer Service, Logistics, and other departments to resolve billing and payment issues.
- Prepare and distribute customer statements of account.
Cash Application and Payment Processing
- Record and apply customer payments accurately and timely.
- Match payments against outstanding invoices.
- Monitor unapplied payments and ensure prompt resolution.
- Assist in resolving short payments, overpayments, and disputed transactions.
Reporting and Documentation
- Prepare weekly aging reports and collection status reports.
- Maintain accurate records of sales and collections on a monthly basis.
- Submit quarterly creditable withholding tax received from clients.
Compliance and Internal Controls
- Ensure adherence to company policies, accounting procedures, and internal controls.
- Maintain confidentiality of financial and customer information.
- Support audit requirements by providing documentation and account reconciliations.
Qualifications
- Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
- Minimum 3-5 years of experience in Accounts Receivable, Billing, or Credit and Collections.
- Experience using ERP systems and accounting software is preferred.
- Proficiency in Microsoft Excel and Microsoft Office applications.
Skills and Competencies
- Strong understanding of accounts receivable processes and customer reconciliation.
- Knowledge of invoicing, collections, and cash application procedures.
- Excellent attention to detail and accuracy.
- Strong analytical and problem-solving skills.
- Effective communication and negotiation skills.
- Ability to manage multiple priorities and meet deadlines.
- Customer-service oriented with professional relationship management skills.
- Ability to work independently and collaboratively within a team.