Account Support Agent - Bonuses, Equity & Growth

Neksjob Philippines; Pasig; On-site; PHP 279,000 - 357,000; Full time

Benefits offered by this job

Equity incentive plan

Commission

Performance bonus

Incentives

Job summary

Neksjob Philippines is seeking an Experienced Call Center Agent to join our on-site team in Pasig. You will assist customers with account-related concerns, process requests, verify information, and explain policies while maintaining data accuracy and security.

Candidates should have at least 1 year of call center experience, strong communication and attention to detail, basic computer and data-entry skills, and a professional, trustworthy demeanor.

Qualifications

• At least 1 year of call center experience.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Basic computer and data-entry skills.
• Professional and trustworthy demeanor.

Responsibilities

• Assist customers with account concerns.
• Process account requests and transactions.
• Verify and update customer information.
• Explain account policies and procedures.
• Resolve customer issues efficiently.
• Maintain accurate customer records.

Skills

Customer service

Communication

Attention to detail

Data entry

Professionalism

Call center experience

Education

High School diploma

Job description

Neksjob Philippines is seeking an Experienced Call Center Agent to join our on-site team in Pasig. You will assist customers with account-related concerns, process requests, verify information, and explain policies while maintaining data accuracy and security.

Candidates should have at least 1 year of call center experience, strong communication and attention to detail, basic computer and data-entry skills, and a professional, trustworthy demeanor.