Account Specialist

Manimalex Nextgen, Inc.; Antipolo; On-site; PHP 350,000 - 550,000; Full time

Job summary

Manimalex Nextgen, Inc. in the Philippines is seeking an Account Manager to oversee assigned client accounts and coordinate orders, shipments, and updates.

You will communicate with clients on schedules and service concerns and monitor status with operations and warehousing teams. Key responsibilities include preparing quotations, invoices, maintaining records, following up on payments, and identifying opportunities to improve service and account performance.

Qualifications

• Experience in managing client accounts and coordinating orders.
• Ability to communicate schedule updates and service concerns to clients.
• Proficient in preparing quotations, reports, and invoices.
• Strong record-keeping and attention to detail.

Responsibilities

• Manage and maintain assigned client accounts.
• Coordinate orders, shipments, deliveries, and other logistics requirements.
• Communicate with clients regarding schedules, updates, and service concerns.
• Monitor shipment status and coordinate with operations, warehouse, and transport teams.
• Resolve customer concerns and provide timely solutions.
• Prepare quotations, reports, invoices, and other account-related documents.
• Maintain accurate customer and transaction records.
• Follow up on payments and outstanding account requirements when needed.
• Identify opportunities to improve customer service and account performance.
• Perform other duties assigned by management

Job description

• Manage and maintain assigned client accounts.

• Coordinate orders, shipments, deliveries, and other logistics requirements.

• Communicate with clients regarding schedules, updates, and service concerns.

• Monitor shipment status and coordinate with operations, warehouse, and transport teams.

• Resolve customer concerns and provide timely solutions.

• Prepare quotations, reports, invoices, and other account-related documents.

• Maintain accurate customer and transaction records.

• Follow up on payments and outstanding account requirements when needed.

• Identify opportunities to improve customer service and account performance.

• Perform other duties assigned by management