Account Manager

Strategic Networks, Inc.; Makati; On-site; PHP 500,000 - 750,000; Full time

Job summary

Strategic Networks, Inc. is seeking an Account Manager to act as the primary strategic partner for key clients in the Philippines, driving long-term partnerships and business growth.

You will build and nurture a broad network, coordinate with internal teams, and proactively identify opportunities for upselling and cross-selling while ensuring on-time delivery and exceptional client satisfaction.

Qualifications

• The candidate will demonstrate strong relationship building, client management, and upselling capabilities.
• Ability to coordinate with internal teams to meet client needs and ensure service excellence.
• Strong attention to detail, contract management, and timely follow-ups.

Responsibilities

• Serve as the primary strategic partner and point of contact for key clients, building strong relationships and turning everyday accounts into long-term business partnerships.
• Build, nurture, and leverage a strong professional network of clients, partners, and industry contacts to identify new opportunities.
• Proactively identify opportunities for account growth, upselling, cross-selling, and new partnerships while achieving targets.
• Manage client accounts end-to-end, ensuring smooth coordination, timely follow-ups, contract renewals, and successful delivery of requirements.
• Collaborate closely with internal teams to address client needs, resolve concerns, and ensure high service levels.
• Maintain close attention to account details, including contracts, deliverables, documentation, deadlines, and follow-ups.

Job description

• Serve as the primary strategic partner and point of contact for key clients, building strong relationships and turning everyday accounts into long-term business partnerships.

• Build, nurture, and leverage a strong professional network of clients, partners, and industry contacts to strengthen relationships and identify new business opportunities.

• Proactively identify opportunities for account growth, upselling, cross-selling, and new partnerships while consistently achieving and exceeding assigned targets.

• Manage client accounts end-to-end, ensuring smooth coordination, timely follow-ups, contract renewals, and successful delivery of agreed requirements.

• Collaborate closely with internal teams to address client needs, resolve concerns, and ensure a high level of service and client satisfaction.

• Maintain close attention to account details, including contracts, deliverables, documentation, deadlines, and follow-ups, ensuring nothing falls through the cracks.