Account Specialist

Troycor Lighting Corporation; Angeles; On-site; PHP 279,000 - 446,400; Full time

Job summary

A lighting solutions company based in Pampanga, Philippines, is seeking an Account Manager. You will maintain relationships with existing accounts, develop new accounts, and serve as the primary contact for inquiries. Responsibilities include processing orders, managing billing, assisting in lead generation, and resolving service-related issues. Candidates should have sales experience, excellent communication skills, and be willing to work the graveyard shift. A hybrid work arrangement is provided.

Qualifications

• Previous experience in sales or customer service.
• Excellent verbal & written communication skills for client interaction.
• Willing to work on graveyard shift for US accounts.

Responsibilities

• Maintain relationships with existing accounts and develop new ones.
• Process orders, manage billing, and maintain accurate records.
• Assist in generating leads and achieving sales targets.
• Investigate and resolve complaints regarding billing and service.

Skills

Sales experience

Customer service skills

Communication skills

Analytical skills

Problem-solving skills

Organizational skills

SAP proficiency

Tools

SAP

Job description

Responsibilities:

Account Management: Maintain relationships with existing accounts, develop new accounts, and act as the primary contact for inquiries.

Data Processing & Administration: Process orders, manage billing, input credit/debit payments, and maintain accurate records.

Sales & Support: Assist in generating leads, developing price quotes, and achieving sales targets.

Issue Resolution: Investigate and resolve complaints regarding billing and service sales targets.

Job Requirements:

1. Previous experience in sales or customer service
2. Excellent verbal & written communication skills for client interaction
3. Proficiency in SAP
4. Soft Skills: Strong analytical, problem-solving, and organizational skills
5. Willing to work on graveyard shift for US accounts
6. Hybrid work arrangement