Account Representative (Information and Communications Technology)

Lennor Group; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Lennor Metier is seeking an Account Representative to manage client relationships and drive revenue in Cebu, Philippines. This onsite role focuses on understanding client business needs, presenting IT solutions, and coordinating with internal teams to deliver value.

You will build strategic accounts, forecast sales, and identify upsell opportunities while maintaining accurate CRM records and achieving target closing dates. Strong communication and negotiation skills are essential for success.

Qualifications

• 3+ years of experience in IT sales, account management, business development, or technology solutions sales.
• Proven track record of achieving revenue targets or account growth.
• Strong understanding of IT solutions sales cycles and B2B buying processes.
• Experience engaging both business and technical stakeholders confidently.

Responsibilities

• Manage assigned client accounts and achieve revenue, sales, and pipeline targets.
• Build and maintain relationships with client decision-makers and IT leaders.
• Identify opportunities for IT solutions, services, and managed services based on clients' objectives.
• Generate and qualify sales opportunities through account development and prospecting.
• Lead commercial negotiations while protecting revenue, margins, and objectives.
• Coordinate with Solution Architects, Technical, and Delivery teams to develop competitive solutions.
• Prepare and present proposals, pricing, and terms to clients.

Skills

IT Solutions Sales

Account Management

Negotiation

CRM & Forecasting

Cross-Functional Collaboration

Education

College degree or equivalent

Job description

Account Representative

Location: Cebu, Philippines

Work Setup: Onsite

Compensation Flexibility: Open to negotiation for highly qualified candidates.

Key Responsibilities

• Manage assigned client accounts and achieve agreed revenue, sales, and pipeline targets.
• Build and maintain strong relationships with client decision-makers, IT leaders, and key business stakeholders.
• Understand clients' business objectives and technology challenges to identify opportunities for IT solutions, services, and managed services.
• Generate and qualify sales opportunities through account development, referrals, client engagement, and proactive prospecting.
• Manage qualified sales opportunities from initial discussions through proposal development, negotiation, and revenue closure.
• Collaborate with Solution Architects, Technical Teams, and Delivery Teams to develop appropriate and commercially competitive solutions.
• Prepare and present proposals, solution overviews, pricing, and commercial terms to clients.
• Lead commercial negotiations while protecting revenue, profit margins, and business objectives.
• Manage the sales pipeline effectively to ensure opportunities progress toward target closing dates.
• Follow through on proposals, contracts, purchase orders, and other requirements necessary to convert opportunities into revenue.
• Identify upselling, cross-selling, renewal, and account expansion opportunities within existing client accounts.
• Maintain accurate CRM records, sales forecasts, opportunity values, and expected closing dates.
• Provide regular revenue forecasts, pipeline updates, and market insights to management.
• Coordinate with internal teams to ensure a smooth transition from closed sales to solution delivery.
• Monitor account performance and recommend strategies to increase customer lifetime value and generate long-term revenue growth.

Required Qualifications

• College graduate or equivalent.
• At least 3 years of experience in IT sales, account management, business development, or technology solutions sales.
• Proven track record of achieving revenue targets, sales quotas, or account growth objectives.
• Strong understanding of the IT solutions sales cycle, B2B buying process, and client decision-making structures.
• Demonstrated ability to engage business and technical stakeholders confidently and professionally.
• Experience managing sales pipelines, preparing sales forecasts, and maintaining accurate CRM records.
• Strong negotiation, presentation, consultative selling, and sales-closing skills.
• Commercial awareness and understanding of margins, profitability, and revenue impact.
• Results-oriented, proactive, and comfortable working in a target-driven sales environment.

Preferred Qualifications

• Experience selling IT solutions, including managed services, cloud services, IT infrastructure, cybersecurity, software, systems integration, or professional IT services.
• Experience managing complex B2B sales cycles and developing long-term corporate client relationships.
• Previous experience identifying and executing account expansion, upselling, cross-selling, and renewal opportunities.
• Sales professionals with proven success in other industries are welcome to apply.

Required Skills & Technologies

• IT Solutions Sales and Business Development – Ability to identify client needs, develop qualified opportunities, and drive sales of technology solutions and services.
• Account Management and Relationship Building – Ability to establish trust, maintain long-term client partnerships, and identify opportunities for account growth.
• Consultative Selling and Needs Analysis – Ability to understand business and technical challenges and recommend appropriate solutions.
• Negotiation and Closing Skills – Ability to negotiate pricing and commercial terms while protecting profitability and business objectives.
• Sales Pipeline Management and Forecasting – Ability to manage opportunities, monitor sales progress, forecast revenue, and meet target closing dates.
• CRM Management and Sales Reporting – Proficiency in maintaining accurate CRM records, tracking opportunities, and preparing sales reports and forecasts.
• Commercial and Financial Acumen – Understanding of pricing, profit margins, profitability, revenue generation, and customer lifetime value.
• Presentation and Communication Skills – Ability to present proposals, solution overviews, pricing, and business value propositions to technical and non-technical stakeholders.
• Cross-Functional Collaboration – Ability to work effectively with Solution Architects, Technical Teams, Delivery Teams, Finance, and Management.
• Account Growth and Customer Retention – Ability to identify upselling, cross-selling, renewal, and customer retention opportunities.
• Resilience and Results Orientation – Persistence in managing objections, navigating complex sales cycles, and achieving revenue targets.
• Professionalism and Customer Focus – Strong ethics, adaptability, accountability, and commitment to delivering a positive client experience.

Equal Opportunity Statement

Lennor Metier is committed to fostering an inclusive and equitable recruitment process. All qualified applicants will receive consideration based on their qualifications, experience, capabilities, and business requirements.