Account Manager

RSD Human Resource Management Consultancy; Pasig; On-site; PHP 600,000 - 800,000; Full time

Job summary

A human resource consultancy firm in Metro Manila is looking for a skilled Account Manager. Responsibilities include serving as the primary contact for clients, developing relationships, and monitoring account performance. Candidates should have at least 3 years of experience in account management, strong skills in client relationship management, and familiarity with CRM tools like Salesforce and HubSpot. A Bachelor’s degree in IT or a related field is preferred.

Qualifications

• Minimum of 3 years experience in account management, sales, or customer service within IT.
• Strong client relationship management skills.
• Experience using CRM tools such as Salesforce or HubSpot.

Responsibilities

• Serve as the primary point of contact between clients and the company.
• Develop and maintain strong relationships with key clients.
• Identify client needs and work to address them effectively.
• Monitor account performance and prepare regular reports for clients.
• Collaborate with internal teams to deliver solutions that meet client expectations.

Skills

Client relationship management

Sales

Customer service

CRM tools experience

Education

Bachelor’s degree in IT, Business Administration, Marketing, or related field

Tools

Salesforce

HubSpot

Job description

Description

• Serve as the primary point of contact between clients and the company.
• Develop and maintain strong relationships with key clients.
• Identify client needs and work to address them effectively.
• Monitor account performance and prepare regular reports for clients.
• Collaborate with internal teams to deliver solutions that meet client expectations.

Requirements

• Minimum of 3 years experience in account management, sales, or customer service within IT
• Strong client relationship management skills
• Experience using CRM tools such as Salesforce or HubSpot
• Ability to manage multiple accounts and deliver performance reporting
• Bachelor’s degree in IT, Business Administration, Marketing, or related field preferred