Account Manager

ThinkUp Management Solutions, Inc.; Mandaluyong; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading management solutions firm in Metro Manila is seeking an Account Manager to oversee client accounts. This role involves building trusted relationships, monitoring performance, and ensuring client satisfaction. Candidates should have a Bachelor’s Degree, relevant experience in account management, and strong communication skills. Opportunity for professional growth and client interaction in a dynamic environment.

Qualifications

• 1–2 years of experience in account management, client servicing, or sales required.
• Strong interpersonal and communication skills are essential.
• Must be customer-focused and proactive with minimal supervision.

Responsibilities

• Serve as primary contact for client accounts.
• Build and maintain trusted relationships with clients.
• Monitor contract performance and resolve client issues.

Skills

Interpersonal skills

Communication skills

Organizational skills

Problem-solving abilities

Multitasking

Education

Bachelor’s Degree in Business Administration, Marketing, Information Technology or related field

Tools

MS Office (Word, Excel, Outlook)

CRM knowledge

Job description

Responsibilities

• Knowledgeable in GOVERNMENT AND PUBLIC BIDDING
• Knowledgeable in I.T INDUSTRY
• Serve as the primary point of contact for assigned client accounts.
• Build long-term, trusted relationships with clients to ensure satisfaction and loyalty.
• Understand client needs and coordinate with internal teams to deliver solutions and services effectively.
• Monitor contract performance, service delivery, and resolve client issues in a timely manner.
• Conduct regular check-ins, business reviews, and site visits to ensure smooth operations.
• Identify opportunities for upselling or expanding services within existing accounts.
• Collaborate with the sales team to renew contracts and negotiate terms when needed.
• Prepare and submit reports on account status, activity, and client feedback.
• Ensure compliance with company policies and contractual obligations.
• Represent the company in a professional manner during client meetings and presentations.

Qualifications

• Bachelor’s Degree in Business Administration, Marketing, Information Technology or any related field.
• At least 1–2 years of experience in account management, client servicing, or sales.
• Strong interpersonal and communication skills (verbal and written).
• Excellent organizational and problem-solving abilities.
• Ability to multitask and manage multiple accounts simultaneously.
• Proficient in MS Office (Word, Excel, Outlook); CRM knowledge is a plus.
• Willing to travel for client meetings or site visits if needed.
• Customer-focused, proactive, and able to work under minimal supervision.