account manager

Joneco Tech Marketing Corp; Mandaluyong; On-site; PHP 279,000 - 446,000; Full time

Job summary

Joneco Tech Marketing Corp in the Philippines is seeking an Account Manager with a strong sales background to manage key accounts and drive revenue.

You will build long-term relationships, prepare reports, and coordinate with cross-functional teams to enhance customer experience; occasional travel is required.

The role requires a Bachelor's degree and at least 5 years in sales, with proficiency in Word, Excel, PowerPoint, and CRM tools; Cebu assignment.

Qualifications

• Bachelor’s degree in Business Studies, Administration, Management or related field.
• At least 5 years of work experience in sales or a relevant business role.
• Proficient in CRM software and MS Office.
• Excellent customer experience, bidding and problem-solving skills.
• Strong written and verbal communication skills.
• Able to meet monthly sales quotas.
• Willing to be assigned in Cebu City.
• Salary: Php25,000 – Negotiable depending on experience.

Responsibilities

• Account management: develop strong relationships with customers and stakeholders.
• Prepare sales reports and respond to client queries.
• Coordinate with internal teams to improve customer experience.
• Travel occasionally as required.
• Lead in closing contracts and achieving quotas.

Skills

Sales experience

Communication

Leadership

CRM knowledge

Presentation skills

MS Office

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Job description

QUALIFICATIONS:

• Ø Bachelor’s Degree in Business Studies, Administration, Management or related field


• Ø At least 5 years of work experience in sales or a relevant business role


• Ø male/female with pleasing personality


• Ø Proficient in Word, Excel and Power Point


• Ø Excellent customer experience, bidding and problem-solving skills


• Ø Good in written and verbal communication skills


• Ø Knowledge and skill of modern sales practices and procedures, equipment and standard clerical techniques that can hit their monthly sales quota.


• Ø Leadership and management skills


• Ø Ability to meet department metrics, sales targets and production goals


• Ø Presentation skills and knowledge of best visual and marketing display practices


• Ø Willing to be assigned in Cebu City


• Ø Salary: Php.25,000 – Negotiable depending on experience

DUTIES AND RESPONSIBILITIES

Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel.

If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.

Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.

• Serve as the lead point of contact for all customer account management matters


• Build and maintain strong, long-lasting client relationships


• Negotiate contracts and close agreements to maximize profits


• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors


• Ensure the timely and successful delivery of our solutions according to customer needs and objectives


• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders


• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas


• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)


• Prepare reports on account status


• Collaborate with sales team to identify and grow opportunities within territory


• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role


• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level


• Has knowledge and experience in bidding, both government and private bidding.


• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)


• Experience delivering client-focused solutions to customer needs


• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail


• Excellent listening, negotiation and presentation abilities


• Strong verbal and written communication skills


• BA/BS degree in Business Administration, Sales or relevant field


• Willing to be assigned in Cebu.

OTHERS:

• Makes sure that all correspondence (letters, purchase order, etc..) that requires the attention of the head office are properly email and original copy sent to the department head concerned at the soonest possible time.


• Follow proper rules and regulation as set by the HR (Human Resource), Accounting and Purchasing Department.


• Attending training/re-orientation when required to do so and inform person concerned when work does not permit for attending such.