Account Manager

TRASS CONSTRUCTION COMPANY INC. - Cebu; Cebu City; On-site; PHP 240,000 - 420,000; Full time

Benefits offered by this job

Competitive salary based on experience

Performance-based bonuses

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Job summary

A local construction firm in Cebu is seeking an experienced Account Manager to develop and maintain strong client relationships. This full-time, on-site role requires a Bachelor's degree and 2+ years in account management. The ideal candidate will demonstrate strong communication skills and proficiency in CRM software. Competitive salary and benefits offered, including health insurance and performance-based bonuses.

Qualifications

• 2+ years of experience in account management, client services, or sales.
• Strong analytical skills and understanding of business performance metrics.
• Ability to travel as needed for client meetings or events.
• Strong communication and problem-solving abilities, with a client-focused mindset.

Responsibilities

• Develop and maintain strong relationships with key client accounts.
• Serve as the main point of contact for clients.
• Ensure optimal service and deliverables for clients.
• Proactively identify upselling opportunities.
• Collaborate with internal teams to meet client objectives.
• Track and analyze account performance.
• Prepare and deliver reports and presentations to clients.
• Resolve client issues in a timely, professional manner.
• Maintain accurate client records in CRM.
• Track account performance and provide improvement feedback.
• Participate in client meetings and strategic discussions.

Skills

Strong communication and interpersonal skills

Excellent problem-solving abilities

Ability to manage multiple accounts

High attention to detail

Experience with CRM software

Strong presentation and negotiation skills

Client-focused mindset

Organizational skills

CRM experience

Salesforce

HubSpot

Presentation skills

Negotiation skills

Customer focus

Education

Bachelor’s degree in Business, Marketing, or a related field

Tools

CRM software (e.g., Salesforce, HubSpot)

Job description

On-site - Cebu. Fresh Graduate/Student High School/Senior High School. Full-time.

Overview

We are seeking a skilled and proactive Account Manager to join our team. In this role, you will serve as the primary point of contact for clients, ensuring their needs are met while fostering long-term relationships. You will collaborate with internal teams to deliver high-quality service, manage accounts effectively, and contribute to the overall growth of the business.

Key Responsibilities

• Develop and maintain strong relationships with key client accounts.
• Serve as the main point of contact for clients, addressing their needs and concerns.
• Ensure clients are receiving optimal service and deliverables, meeting or exceeding their expectations.
• Proactively identify opportunities to upsell or cross-sell additional services to clients.
• Monitor project timelines, budgets, and progress to ensure successful delivery.
• Collaborate with internal teams (sales, marketing, product development, etc.) to meet client objectives.
• Prepare and deliver regular reports and presentations to clients, showcasing performance and results.
• Resolve client issues or conflicts in a timely and professional manner.
• Maintain accurate and up-to-date client records in CRM systems.
• Track and analyze account performance, providing feedback and recommendations for improvement.
• Participate in client meetings, calls, and strategic discussions.

Qualifications

Education: Bachelor’s degree in Business, Marketing, or a related field.

Experience: 2+ years of experience in account management, client services, or sales (preferably in a relevant industry).

Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving abilities and a proactive approach.
• Ability to manage multiple accounts and projects simultaneously.
• High attention to detail and organizational skills.
• Experience with CRM software (e.g., Salesforce, HubSpot).
• Strong presentation and negotiation skills.
• Client-focused mindset with a passion for customer success.

Additional Requirements

• Ability to travel as needed for client meetings or events.
• A results-driven mindset with a focus on achieving targets and KPIs.

Desired Attributes

• Ability to work independently and as part of a team.
• Strong analytical skills and an understanding of business performance metrics.
• Adaptable to changing client needs and business priorities.
• Previous experience in [industry-specific knowledge, if relevant].

Benefits

• Competitive salary based on experience.
• Performance-based bonuses and incentives.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.

Company

ADMIN TRASS CONSTRUCTION COMPANY INC. - Cebu

Important Notice

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