Account Manager

One Depot; Makati; On-site; PHP 350,000 - 550,000; Full time

Job summary

One Depot is seeking an Account Manager to maintain and expand our client relationships in the Philippines. You will manage a portfolio of assigned accounts, understand client needs, and proactively identify upsell opportunities.

You will serve as the main contact for clients, develop account plans, collaborate with marketing and product teams, and strive to meet or exceed sales targets while ensuring high customer satisfaction.

Qualifications

• Bachelor's degree in Business, Marketing or related field.
• 2 years’ experience in Account Management or similar sales role.
• Experience selling IT solutions (servers, storage, networking, security).
• Excellent communication and interpersonal skills.
• Ability to build lasting customer relationships.

Responsibilities

• Reports directly to the Division Sales Manager.
• Serve as the main point of contact for assigned clients.
• Establish and maintain strong, long-lasting client relationships.
• Understand client needs and objectives to effectively offer tailored solutions.
• Meet or exceed sales targets and quotas within your assigned client portfolio.
• Identify upselling and cross-selling opportunities to maximize revenue.
• Prepare and deliver sales presentations, proposals and contracts.
• Develop account plans and strategies to drive growth and customer satisfaction.
• Identify key decision-makers within client organizations and establish relationship within them.
• Collaborate with internal teams, such as marketing and product development, to ensure client needs are met.
• Communicate regularly with clients to provide updates, address concerns, and gather feedback.
• Quickly address and resolve any issues or challenges that clients may encounter.
• Anticipate potential problems and provide proactive solutions.
• Stay up to date with industry trends, competitor activities and market conditions.
• Utilize this knowledge to position our products and services effectively.
• Maintain accurate records of client interactions, sales activities, and progress towards goals.
• Provide regular reports on sales performance and client feedback.

Skills

Communication

Interpersonal skills

Negotiation

Relationship building

Sales

Education

Bachelor's degree in Business, Marketing or related field

Job description

Account Manager is expected to maintain and expand our client relationships. Account Manager primary responsibility will be to manage a portfolio of assigned accounts, build strong rapport with clients, understand their needs, and proactively identify opportunities to upsell or cross-sell our products or services. Responsible for achieving sales targets, ensuring client satisfaction and contributing to the overall growth and success of the company.

JOB RESPONSIBILITIES:

• Reports directly to the Division Sales Manager.
• Serve as the main point of contact for assigned clients.
• Establish and maintain strong, long-lasting client relationships.
• Understand client needs and objectives to effectively offer tailored solutions.
• Meet or exceed sales targets and quotas within your assigned client portfolio.
• Identify upselling and cross-selling opportunities to maximize revenue.
• Prepare and deliver sales presentations, proposals and contracts.
• Develop account plans and strategies to drive growth and customer satisfaction.
• Identify key decision-makers within client organizations and establish relationship within them.
• Collaborate with internal teams, such as marketing and product development, to ensure client needs are met.
• Communicate regularly with clients to provide updates, address concerns, and gather feedback.
• Quickly address and resolve any issues or challenges that clients may encounter.
• Anticipate potential problems and provide proactive solutions.
• Help the company address concerns in collection to clients.
• Stay up to date with industry trends, competitor activities and market conditions.
• Utilize this knowledge to position our products and services effectively.
• Maintain accurate records of client interactions, sales activities, and progress towards goals.
• Provide regular reports on sales performance and client feedback.

JOB QUALIFICATIONS:

• Bachelor's degree in Business, Marketing or a related field.
• With 2 years’ experience as an Account Manager or in a similar sales role.
• With experience in selling or offering servers, storage, hyperconverged, network, security, and other IT solutions.
• Excellent communication and interpersonal abilities.
• Ability to build and maintain lasting customer relationships.