Account Manager

Print Depot, Inc.; Makati; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading provider of IT solutions is seeking an Account Manager to enhance client relationships and achieve sales targets. This role involves managing accounts, upselling services, and collaborating with teams to meet client needs. The ideal candidate should have a Bachelor's degree in business or marketing, at least 2 years' experience in account management, and a strong record in sales. Located in Makati, this position offers an opportunity for professional growth.

Qualifications

• 2 years’ experience as an Account Manager or in a similar sales role.
• Experience selling servers, storage, hyperconverged, network, and security.
• Strong track record of achieving sales targets.

Responsibilities

• Maintain and expand client relationships.
• Meet or exceed sales targets within your assigned client portfolio.
• Collaborate with internal teams to ensure client needs are met.

Skills

Communication skills

Interpersonal skills

Sales skills

Negotiation skills

Client relationship management

Education

Bachelor's degree in business, marketing or related field

Job description

Overview

Account Manager is expected to maintain and expand our client relationships. The role focuses on managing a portfolio of assigned accounts, building strong rapport with clients, understanding their needs, proactively identifying opportunities to upsell or cross-sell our products or services, and achieving sales targets to contribute to the growth and success of the company.

Responsibilities

• Reports directly to the Sales Manager.
• Client Relationship Management:
  • Serve as the main point of contact for assigned clients.
  • Establish and maintain strong, long-lasting client relationships.
  • Understand client needs and objectives to effectively offer tailored solutions.
• Sales and Revenue Generation:
  • Meet or exceed sales targets and quotas within your assigned client portfolio.
  • Identify upselling and cross-selling opportunities to maximize revenue.
  • Prepare and deliver sales presentations, proposals and contracts.
• Account Planning:
  • Develop account plans and strategies to drive growth and customer satisfaction.
  • Identify key decision-makers within client organizations and establish relationships with them.
• Communication and Collaboration:
  • Collaborate with internal teams, such as marketing and product development, to ensure client needs are met.
  • Communicate regularly with clients to provide updates, address concerns, and gather feedback.
• Problem Solving:
  • Quickly address and resolve any issues or challenges that clients may encounter.
  • Anticipate potential problems and provide proactive solutions.
  • Help the company address concerns in collection to clients.
• Market and Industry Knowledge:
  • Stay up to date with industry trends, competitor activities and market conditions.
  • Utilize this knowledge to position our products and services effectively.
• Reporting and Documentation:
  • Maintain accurate records of client interactions, sales activities, and progress towards goals.
  • Provide regular reports on sales performance and client feedback.

Qualifications

• Bachelor's degree in business, Marketing or a related field.
• 2 years’ experience as an Account Manager or in a similar sales role.
• Experience in selling or offering servers, storage, hyperconverged, network and security.
• Excellent communication and interpersonal abilities.
• Ability to build and maintain lasting customer relationships.
• Strong sales and negotiation skills with a track record of achieving targets.