Account Manager

Emerhub; Cebu City; On-site; PHP 300,000 - 600,000; Full time

Job summary

Emerhub in Cebu City is seeking an Account Management Associate/Officer to manage client relationships and drive business development in Cebu and nearby areas. The role involves coordinating with internal teams and assisting clients with government-related applications and compliance processes.

The ideal candidate will have 1–3 years of experience, a relevant bachelor’s degree, and strong communication and organizational skills. This hybrid position requires local travel within Cebu.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Management, or related field.
• Preferably with experience in account management, sales, client servicing, or government processing.
• Familiarity with government registration and compliance procedures is an advantage.
• Strong communication and interpersonal skills.
• Highly organized and detail-oriented.
• Willing to travel within Cebu for client meetings and government transactions.

Responsibilities

• Manage client relationships and act as primary contact for assigned clients in Cebu.
• Generate new business opportunities and support proposals and client presentations.
• Coordinate with internal departments for onboarding, documentation, and operational support.
• Conduct regular client visits and meetings to ensure satisfaction and retention.
• Identify leads and assist in sales and business development activities.
• Assist clients with government registrations, permits, licenses, and compliance requirements.

Skills

Client management

Sales

Communication

Interpersonal skills

Microsoft Office

Google Workspace

Education

Bachelor’s degree in Business Administration/Marketing/Management

Tools

CRM (implicit)

Job description

Hybrid - Cebu 1-3 Yrs Exp Bachelor Full-time

Job Description

Position Title:

Account Management Associate / Officer

Location:

Assigned in Cebu City and nearby areas within Cebu Province

Job Summary:

The Account Management Associate / Officer shall be responsible for managing client relationships, generating new business opportunities, and assisting clients with government-related applications and compliance processes in Cebu. The role requires strong communication, coordination, sales, and client servicing skills to support both business development and operational requirements.

Duties and Responsibilities:

Client and Account Management

• Serve as the primary point of contact for assigned clients in Cebu.
• Maintain good client relationships and ensure timely response to client concerns and inquiries.
• Coordinate with internal departments regarding client requests, onboarding, documentation, and operational support.
• Conduct regular client visits and meetings when necessary.

Sales and Business Development

• Identify and generate potential leads and business opportunities within Cebu and nearby areas.
• Conduct market research and networking activities to expand the company’s client base.
• Assist in presenting company services to prospective clients.
• Support the preparation of proposals, quotations, and client presentations.
• Achieve assigned sales and business development targets.

Government Application and Processing Assistance

• Assist clients in processing government registrations, permits, licenses, and compliance requirements in Cebu.
• Coordinate with government agencies such as:
• Department of Labor and Employment
• Bureau of Internal Revenue
• Social Security System
• Philippine Health Insurance Corporation
• Pag-IBIG Fund
• Local Government Units (LGUs) and other regulatory offices
• Monitor application status and provide updates to clients.
• Ensure completeness and proper filing of documentary requirements.

Qualifications:

• Bachelor’s Degree in Business Administration, Marketing, Management, or related field.
• Preferably with experience in account management, sales, client servicing, or government processing.
• Familiarity with government registration and compliance procedures is an advantage.
• Strong communication and interpersonal skills.
• Highly organized and detail-oriented.
• Willing to travel within Cebu for client meetings and government transactions.
• Proficient in Microsoft Office and Google Workspace applications.

Work Setup:

• Field-based / Work will be located within Cebu.
• May be required to travel to government offices, client locations, and business meetings as necessary.

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