ACCOUNT MANAGER

Madriaga's Catering & Food Services Inc.; Antipolo; On-site; PHP 335,000 - 603,000; Full time

Job summary

Madriaga's Catering & Food Services Inc. is seeking an experienced Account Manager to join our sales team in Antipolo City, Rizal.

In this full-time role you will manage and develop relationships with key clients, drive revenue growth, and ensure exceptional customer satisfaction. You will present proposals, tailor catering solutions, monitor performance, and collaborate with operations to meet client needs.

Qualifications

• Proven experience in account management, sales or business development in food services, catering or hospitality.
• Strong communication and interpersonal skills to build professional relationships.
• Excellent negotiation and persuasion abilities to close deals and retain clients.
• Track record of achieving sales targets and using CRM systems.

Responsibilities

• Identify, develop and maintain relationships with new and existing clients within catering/food services.
• Manage assigned accounts by understanding client needs and providing tailored solutions.
• Prepare and present proposals, quotations and service packages to clients.
• Monitor account performance and ensure timely delivery of services.
• Collaborate with operations/kitchen teams to meet client requirements.
• Track sales pipelines and maintain records of client interactions and transactions using CRM.
• Achieve or exceed sales targets and revenue goals monthly and quarterly.
• Handle client enquiries professionally and provide effective follow-up.
• Participate in networking events to identify new business opportunities.
• Provide regular reports on account status and market insights to management.

Skills

Account management

Sales

Business development

CRM software

Negotiation

Communication

Travel

Time management

Education

Bachelor's degree in Business

Tools

CRM software

Microsoft Office

Job description

About the role

We are seeking an experienced Account Manager to join the sales team at Madriaga's Catering & Food Services Inc. In this full-time position based in Antipolo City, Rizal, you will be responsible for managing and developing relationships with our key clients whilst driving revenue growth and ensuring exceptional customer satisfaction. This role is pivotal in maintaining and expanding our client base, acting as the primary point of contact for account management and business development initiatives.

Key responsibilities

• Identify, develop and maintain relationships with new and existing clients within the catering and food services sector
• Manage assigned accounts by understanding client needs and providing tailored catering and food service solutions
• Prepare and present proposals, quotations and service packages to prospective and existing clients
• Monitor account performance and ensure timely delivery of services to maintain client satisfaction
• Collaborate with the operations and kitchen teams to ensure client requirements are met consistently and to the highest standard
• Track sales pipelines and maintain accurate records of all client interactions and transactions using CRM systems
• Achieve or exceed assigned sales targets and revenue goals on a monthly and quarterly basis
• Handle client enquiries, concerns and complaints professionally, providing effective solutions and follow-up
• Participate in networking events and industry functions to identify new business opportunities
• Provide regular reports on account status, sales activity and market insights to management

What we're looking for

• Proven experience in account management, sales or business development within the food services, catering or hospitality industry
• Strong communication and interpersonal skills with the ability to build and maintain professional relationships
• Excellent negotiation and persuasion abilities to close deals and retain clients
• Demonstrated track record of achieving or exceeding sales targets and revenue goals
• Proficiency in using CRM software and Microsoft Office applications
• Strong organisational skills with the ability to manage multiple accounts and priorities simultaneously
• Knowledge of catering services, food production and delivery logistics
• Ability to work independently whilst collaborating effectively with cross-functional teams
• Valid driver's licence and willingness to travel for client visits and meetings
• Excellent problem-solving skills and customer-focused mindset
• Bachelor's degree in Business, Sales, Marketing or related field is preferred

About us

Madriaga's Catering & Food Services Inc. is a dedicated provider of quality catering and food services solutions. We pride ourselves on delivering exceptional culinary experiences and reliable service to our clients across various sectors and events. With a commitment to excellence, innovation and customer satisfaction, we have established ourselves as a trusted partner for catering needs in the region. Our team is driven by a passion for food quality, professional service delivery and building lasting relationships with our clients.

What we offer

• Join a dynamic and growing organisation where your contributions directly impact our success. We offer competitive compensation packages commensurate with experience, opportunities for professional growth and development within the sales and account management fields, and the chance to work with a dedicated team in a collaborative environment. You will have the opportunity to develop your career in the food services industry whilst enjoying a supportive workplace culture that values hard work, dedication and results.

If you are a motivated and results-driven professional with a passion for client relations and sales excellence, we would like to hear from you. to join the Madriaga's Catering & Food Services Inc. team and make an impact in our growing business.