Account Coordinator / Office Assistants

Tangent Solutions, Inc.; Metro Manila; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Permanent employment

Regularization benefits

Salary review

Company bonus

Career growth program

Recognition program

Job summary

Tangent Solutions, Inc. in Manila is seeking an entry level/associate Finance and Accounting role to support daily financial operations within a growing Payment Solutions/IT company. The position offers permanent/direct employment and avenues for career development.

You will collaborate with Team Leaders, handle service requests, and coordinate with technical teams for installations and billing. A business degree is required; two years of related experience is a plus. On-site, day shift, Mon-Fri.

Qualifications

• A Bachelor's Degree in Business Administration, Marketing, and other related fields.
• Preferably with at least 2 year of work experience in performing sales executive, customer support, and/or administrative functions.

Responsibilities

• Assists Team Leaders and Supervisors in managing daily terminal-related concerns, service requests, and account requirements.
• Processes and monitors service requests, ensuring timely resolution within agreed service levels and providing complete updates to accounts.
• Coordinates with the Technical Department and Service Fulfillment Division for installations, programming, repairs, pull‑outs, on-site visits, merchant orientations, supplies, deliveries, and other account requirements.
• Maintains accurate filing and documentation of account records, service-related documents, billing requirements, and other official business records.
• Prepares regular reports, service review presentations, and billing documentation for clients, project managers, and internal departments, while supporting quality objectives and improvement initiatives.

Skills

Minute details

Flexible

Systematic

Results-oriented

Customer service software

Education

Bachelor's Degree in Business Administration/Marketing or related fields

Tools

Windows-based applications

Customer service software

Job description

Calling all POS Enthusiasts!

The Philippines' largest non-bank POS terminal network is progressively growing.

Join our expansion as we look for qualified applicants for the Finance and Accounting role.

• Company Industry: Payment Solutions/Information Technology

• Company website: https://www.tangentsolutionsinc.com/

• Job level: Entry level / Associate or experienced

• Work schedule: Day shift / Monday - Friday
  

OTHER CAREER OPENINGS

1. General Admin

2. Human Resource

3. Account Management

4. Sales Admin

5. Customer Service
   

What's for you?

• Permanent and Direct employment

• Regularization benefits

• Performance Evaluation & Salary Increase

• Company Bonus

• Career growth through our Career & Leadership Program

• Employee Recognition Program
  

JOB QUALIFICATIONS:

• A Bachelor's Degree in Business Administration, Marketing, and other related fields.

• Preferably with at least 2 year of work experience in performing sales executive, customer support, and/or administrative functions.

• Keen on minute details, flexible, systematic, and results-oriented.

• Computer literate in windows-based applications with the ability to learn customer service software applications.

• Willing to report on-site daily in Ortigas, Pasig City.

• Preferably can start immediately.
  

JOB RESPONSIBILITIES:

• Assists Team Leaders and Supervisors in managing daily terminal-related concerns, service requests, and account requirements.

• Processes and monitors service requests, ensuring timely resolution within agreed service levels and providing complete updates to accounts.

• Coordinates with the Technical Department and Service Fulfillment Division for installations, programming, repairs, pull‑outs, on-site visits, merchant orientations, supplies, deliveries, and other account requirements.

• Maintains accurate filing and documentation of account records, service-related documents, billing requirements, and other official business records.

• Prepares regular reports, service review presentations, and billing documentation for clients, project managers, and internal departments, while supporting quality objectives and improvement initiatives.