Strategic Partnerships Manager - Food & Delivery Growth

سنونو; Maskat; Hybrid; OMR 12,000 - 18,000; Full time

Benefits offered by this job

Global vibes

Learning budget

Autonomy and ownership

Flexible time off

Agile mindset

Job summary

Snoonu is seeking an Account Manager to grow a portfolio of strategic partners in the food delivery space. You will manage relationships, coordinate with internal teams, and drive initiatives to maximize partner success.

Fluency in English and Arabic is required, with 3–5 years in eCommerce/FMCG. This role offers growth within a fast-paced, globally minded environment and opportunities to influence product and marketing strategies.

Qualifications

• 3–5 years of experience in eCommerce or FMCG.
• Commercial, client-facing, or account management background.
• Strong analytical skills and data interpretation.
• Ability to thrive in a fast-paced environment.
• Proven experience in B2B negotiations and relationship management.
• Excellent communication, presentation, and interpersonal skills.
• Experience with Salesforce or similar CRM is a plus.
• Bachelor’s degree in Business, Marketing, Economics, or related field; Master’s preferred.
• Proficiency in English and Arabic (written and spoken) is required.

Responsibilities

• Own and manage a portfolio of key accounts within the food delivery vertical.
• Act as the primary point of contact for partners, ensuring alignment with business goals and platform capabilities.
• Liaise with internal teams and external stakeholders across multiple locations to drive growth.
• Lead the implementation of new projects and initiatives within your portfolio.
• Handle partner escalations effectively and ensure high levels of customer satisfaction.
• Provide onboarding, training, and ongoing support for new partners.
• Develop and execute marketing and promotional plans in collaboration with partners.
• Monitor account performance using dashboards and data reports, identifying trends and opportunities.
• Support day-to-day troubleshooting and problem-solving.

Skills

eCommerce

FMCG

Account management

Stakeholder management

Data analysis

B2B negotiations

Communication

Salesforce

Education

Bachelor's in Business

Master's degree is a plus

Tools

Salesforce

Job description

Snoonu is seeking an Account Manager to grow a portfolio of strategic partners in the food delivery space. You will manage relationships, coordinate with internal teams, and drive initiatives to maximize partner success.

Fluency in English and Arabic is required, with 3–5 years in eCommerce/FMCG. This role offers growth within a fast-paced, globally minded environment and opportunities to influence product and marketing strategies.