Strategic Key Accounts Manager – Restaurants

Snoonu; Oman; On-site; OMR 15,000 - 25,000; Full time

Benefits offered by this job

Global Vibes

Brain Boosters

Flexible Time Off

Agile Everything

Job summary

Snoonu is hiring a Key Account Manager - Restaurants to drive commercial success for top-tier restaurant partners in the region. You’ll serve as the primary advisor to executive stakeholders, negotiating complex deals and shaping joint business plans to unlock growth across GOV, NCR, and profitability.

You will lead high-stakes negotiations, analyze data-driven insights, and collaborate with cross-functional teams to deliver high-impact initiatives and quarterly business reviews.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance, Economics, or a related field.
• 4–7+ years of experience in Key Account Management or related commercial roles.
• Proven experience managing enterprise or high-value client portfolios.
• Strong commercial acumen with extensive negotiation and relationship management experience.

Responsibilities

• Manage a portfolio of strategic, high-value merchant partners, acting as the primary commercial lead and trusted advisor.
• Build long-term relationships with executive stakeholders and key decision-makers to drive sustainable business growth.
• Own the commercial performance of assigned key accounts, delivering against profitability, order growth, and strategic objectives.
• Develop and execute joint business plans aligned with merchant and company goals.
• Lead complex commercial negotiations, including commission structures, marketing investments, exclusivity agreements, and long-term partnerships.
• Identify new growth opportunities through assortment expansion, new store launches, category development, pricing strategies, and customer acquisition initiatives.
• Analyze business performance and market trends to provide strategic, data-driven recommendations.
• Partner with Marketing, Operations, Product, Finance, Supply, and cross-functional teams to execute high-impact initiatives.
• Lead quarterly and annual business reviews with key merchants, presenting performance insights, strategic recommendations, and growth roadmaps.
• Drive adoption of new platform products and loyalty programs while supporting strategic initiatives.
• Monitor operational excellence in availability, fulfillment, customer experience, and efficiency.

Skills

Key Account Management

Strategic Partnerships

Business Development

Commercial Management

Negotiation

Relationship Management

Data Analysis

Excel skills

PowerPoint

Education

Bachelor's degree

Tools

Tableau

Power BI

Looker

Excel

PowerPoint

Job description

Snoonu is hiring a Key Account Manager - Restaurants to drive commercial success for top-tier restaurant partners in the region. You’ll serve as the primary advisor to executive stakeholders, negotiating complex deals and shaping joint business plans to unlock growth across GOV, NCR, and profitability.

You will lead high-stakes negotiations, analyze data-driven insights, and collaborate with cross-functional teams to deliver high-impact initiatives and quarterly business reviews.