Receptionist & Administrative Assistant (OMANI)

Hikvision MEA; Muscat; On-site; OMR 6,000 - 9,000; Full time

Job summary

Hikvision MEA is seeking a proactive Front Desk Receptionist to greet visitors, manage the reception area, and support daily office needs in Muscat. You will handle calls, coordinate meetings, and assist with basic administrative tasks, contributing to a professional image and smooth office operations.

Requirements include a Diploma or Bachelor's degree in business-related fields, 1–2 years of experience in similar roles, and proficiency in Arabic and English.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Management, or related field.
• 1–2 years of receptionist or administrative experience in corporate or hotel settings.
• Proficient in Arabic and English with good communication skills.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Omani national preferred.

Responsibilities

• Welcome and greet customers, visitors, and business partners.
• Manage reception area and maintain professional company image.
• Register visitors and coordinate access.
• Provide basic assistance to customers during office visits.
• Answer phone calls and transfer to departments.
• Arrange meeting rooms and support meetings and events.
• Handle mail, documents, and courier deliveries.
• Assist with basic administrative filing and office supplies.

Skills

Customer Service Mindset

Professional Communication

Positive Attitude

Organization Skills

Attention to Detail

Teamwork

Reliability

Bilingual Arabic/English

Education

Bachelor's degree in Business Administration

Tools

Microsoft Office

Job description

At Hikvision, we are more than just a business – We are a community with a headcount of over 59,000 plus dedicated professionals globally, covering 4 regions which is pan Asia, pan Europe, Middle East and Africa and Americas.

We pride ourselves on maintaining a close knit, collaborative culture that foster innovation and growth. Our team is diverse, talented and driven by a shared commitment to excellence.

Our Culture:

At Hikvision, we cultivate a dynamic and inclusive workplace where every team member is encouraged to grow both personally and professionally. We offer opportunities for continuous learning, and celebrates our success together from regular team building events to our commitment to giving back to the community, we strive to create a positive and enriching environment for all.

Ready to make an impact? If you are passionate, driven and ready to be part of a company that values your contribution and invests in your future, we would love to hear from you.

Key Responsibilities

Front Desk Reception & Visitor Management

• Welcome and greet customers, visitors, and business partners in a professional and friendly manner.
• Manage the reception area and maintain a professional company image.
• Register visitors and coordinate visitor access with relevant employees.
• Receive and guide visitors to meeting rooms.
• Provide basic assistance to customers and guests during office visits.

Telephone & Communication Support

• Answer incoming telephone calls and transfer calls to relevant departments.
• Handle general inquiries and take accurate messages when required.
• Ensure professional and polite communication with customers and partners.

Meeting & Office Support

• Arrange meeting rooms and ensure they are prepared before meetings.
• Support customer meetings, internal meetings, and company activities.
• Coordinate basic hospitality arrangements for visitors (refreshments, meeting support, etc.).
• Maintain a clean and organized reception area.

Mail & Document Handling

• Receive and distribute incoming mail, documents, and courier deliveries.
• Arrange outgoing courier services when required.
• Maintain basic records of received and delivered documents.

Basic Administrative Support

• Support ordering of office stationery and daily office supplies.
• Assist with simple administrative filing and document organization.
• Support office activities and employee events when required.
• Perform other administrative tasks assigned by management.

Requirements

• Diploma or Bachelor's degree in Business Administration, Management, or related field.
• Minimum 1–2 years of experience in receptionist, front desk, customer service, or administrative support roles. Previous experience in a corporate office, hotel, or multinational company is preferred. Experience in handling customers, visitors or VIP agents.
• Office administration is an advantage
• Prefer Omani National.
• Good communication skills in Arabic and English.
• Professional appearance and customer-oriented attitude.
• Good interpersonal and communication skills.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Ability to handle multiple tasks and work independently.
• Having a valid Oman driving license is preferred.
• Should have key competencies like Customer Service Mindset, Professional Communication, Positive Attitude, Organization Skills, Attention to Detail, Teamwork and Reliability.