IT Technical Support Engineer | Oman

talent arabia; Oman; On-site; OMR 8,000 - 11,000; Full time

Job summary

Talent Arabia in Oman seeks an experienced IT Technical Support Engineer to deploy and replace Digital Signature Pads, and provide IT support for peripherals, client PCs, and end users across multiple locations.

The role requires 3+ years of IT technical support experience, hands-on Windows 10, Active Directory, TCP/IP networking, and PC troubleshooting. Banking IT support experience is a plus; Oman driving licence and a graduate degree are required.

Qualifications

• 3+ years of IT technical support experience.
• Hands-on experience with Windows 10.
• Experience with Active Directory.
• Strong PC troubleshooting skills.
• Knowledge of TCP/IP networking.
• Knowledge of software installation.
• Strong communication and problem-solving skills.

Responsibilities

• Install, configure, and deploy Digital Signature Pads and IT peripherals.
• Troubleshoot hardware, software, application, and network connectivity issues.
• Deploy Windows OS images and configure client PCs in Active Directory environments.
• Provide desktop, laptop, and peripheral technical support.
• Maintain IT asset inventory.
• Prepare deployment reports.
• Coordinate with internal IT teams.
• Provide technical support to end users.

Skills

Windows 10

Active Directory

TCP/IP networking

PC troubleshooting

Software installation

Communication skills

Problem-solving skills

Education

Graduate degree

Oman driving licence

Job description

Location: Oman

Job Category:

• Information Technology (IT) & Software
• Engineering & Technical
• Banking & Insurance
• Customer Service & Support

Job Overview

An opportunity is available for an experienced IT Technical Support Engineer in Oman within the Banking & Financial Services industry. The role focuses on supporting the deployment and replacement of Digital Signature Pads across various locations, along with providing technical support for IT peripherals, client PCs, and end users.

The position requires 3+ years of relevant IT technical support experience and hands-on knowledge of Windows 10, Active Directory, PC troubleshooting, TCP/IP networking, and software installation. The role also involves IT asset management, deployment reporting, and coordination with internal IT teams.

Candidates with banking IT support experience have an advantage. A valid Oman driving licence and a graduate degree are also required.

Key Responsibilities

• Install, configure, and deploy Digital Signature Pads and IT peripherals.
• Troubleshoot hardware, software, application, and network connectivity issues.
• Deploy Windows OS images and configure client PCs in Active Directory environments.
• Provide desktop, laptop, and peripheral technical support.
• Maintain IT asset inventory.
• Prepare deployment reports.
• Coordinate with internal IT teams.
• Provide technical support to end users.

Requirements & Qualifications

• Minimum 3+ years of relevant IT technical support experience.
• Hands-on experience with Windows 10.
• Experience with Active Directory.
• Strong PC troubleshooting skills.
• Knowledge of TCP/IP networking.
• Knowledge of software installation.
• Strong communication skills.
• Strong problem-solving skills.
• Graduate degree.
• Valid Oman driving licence.
• Banking IT support experience is an advantage.

Salary, Benefits & Career Growth

Salary: Not specified in the source.

Benefits, training, certifications, and other compensation details were not provided.