IT Helpdesk Support

Mohsin Haider Darwish LLC, Corporate Office

Schamal al-Batina

On-site

OMR 7,800 - 13,000

Full time

14 days+

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Job summary

Mohsin Haider Darwish LLC, Corporate Office is seeking an IT Helpdesk Support professional in Oman. The role requires a Bachelor’s in Computer Science/IT-related field with 3–5 years of relevant experience, strong Windows/MS applications, and hardware/printer troubleshooting.

Microsoft/System Center exposure and ITIL/A+ desirable for progression. The successful candidate will provide frontline IT support, manage tickets, and assist with end-user technology issues across desktops, laptops, and

Qualifications

We require a Bachelor's in Computer Science or IT-related field.
3–5 years of relevant experience with strong Windows/MS applications.
Hardware troubleshooting for desktops, laptops and printers; Microsoft/System Center exposure preferred; ITIL Foundation/A+ desirable.

Responsibilities

Provide IT helpdesk support to end users.
Troubleshoot Windows OS, applications, hardware and printers.
Escalate issues and log tickets accurately in the incident system.
Support IT infrastructure and end-user guidance.

Skills

Windows OS

MS Applications

Hardware Troubleshooting

Printer Troubleshooting

System Center exposure

ITIL Foundation

A+ desirable

Education

Bachelor's in Computer Science/IT-related field

Tools

System Center

Job description

Bachelor of Technology/Engineering(Computers), Bachelor of Science(Computers)

Nationality

Omani

Any

Vacancy

1 Vacancy

Job Description

We are looking for IT Helpdesk Support

Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer and hardware troubleshooting. Microsoft/System Center exposure preferred; ITIL Foundation/A+ desirable.

Desired Candidate Profile

Employment Type