Information Technology Infrastructure Engineer

Integrated Systems LLC; Muscat; On-site; OMR 6,696 - 10,044; Full time

Job summary

Integrated Systems LLC is seeking a full-time IT Support & Infrastructure Technician in Muscat, Oman. The role includes hands-on PC repair, system optimization, and network infrastructure maintenance.

The ideal candidate will have strong technical skills, a diploma in IT or related fields, and experience in a data center environment. Responsibilities include managing hardware repairs, OS deployments, and structured cabling, ensuring efficient and functional IT infrastructure.

Qualifications

• Proven experience diagnosing and repairing PC and laptop hardware.
• Strong proficiency in Windows OS deployment and system optimization.
• Practical experience in data center environments, particularly with server equipment.

Responsibilities

• Troubleshoot and repair PCs, laptops, and peripherals.
• Deploy clean operating systems and manage system upgrades.
• Physically mount servers and arrange network equipment.

Skills

PC Repair & System Optimization

Windows OS Deployment

Structured Cabling

Physical Networking Tools

Education

Diploma in Information Technology

Tools

Cable testers

Crimpers

Punch-down tools

Job description

Company Description

Integrated Systems LLC, established in 1996 in the Sultanate of Oman, is a leading independent company specializing in IT and technical solutions. With a professional and experienced team, the company is dedicated to serving the technology and infrastructure needs of governmental, industrial, and commercial sectors in Oman. As a trusted provider of turn‑key solutions, Integrated Systems LLC focuses on IT infrastructure, including Data Centers, Networking, and Data Security. The company collaborates with top industry partners such as Dell Technologies, VMware, Acronis, and VEEAM to deliver cutting‑edge solutions.

Role Description

This is a full‑time, on‑site role for an IT Support & Infrastructure Technician based in Muscat, Oman. This position combines hands‑on hardware repair, system optimization, and physical network infrastructure maintenance. The ideal candidate will be equally comfortable diagnosing PC hardware failures, optimizing operating systems, and executing the physical installation and cabling of server room equipment.

Responsibilities

• PC Repair & System Optimization

Hardware Diagnosis & Repair: Troubleshoot and repair PCs, laptops, and peripherals. Efficiently replace faulty internal components such as RAM, hard drives (SSDs/HDDs), screens, and power supplies.

System Optimization: Speed up slow computers by identifying performance bottlenecks, removing viruses/malware, and performing routine system cleanups.

OS Deployment: Manage clean operating system installations (primarily Windows), handle upgrades, system recoveries, and resolve driver conflicts.

• Physical Infrastructure & Cabling

Hardware Racking & Stacking: Physically mount, secure, and arrange servers, switches, routers, firewalls, and wireless access points within network racks.

Network Cabling: Run, terminate, and test Ethernet (Cat5e/Cat6) and fiber optic cabling to ensure clean, organized, and functional network closets.

• Testing & Tool Proficiency: Demonstrate high proficiency with structural tools, including cable testers, crimpers, punch‑down tools, and tone generators to quickly isolate physical connectivity issues.

Qualifications

• Proven experience diagnosing repairing and upgrading PC and laptop hardware components such as RAM, SSDs, screens, and power supplies
• Strong proficiency in Windows OS deployment, malware removal, system optimization, and troubleshooting endpoint software issues.
• Practical experience in data center or server room environments, specifically with racking and stacking equipment like servers, switches, and firewalls.
• Hands‑on experience managing structured cabling, including running, terminating, and testing Ethernet Cat5e and Cat6 cables.
• Expert‑level capability with physical networking tools, including cable crimpers, punch‑down tools, and network cable testers.
• Ability to handle the physical demands of the role, including lifting equipment, working inside network racks, and running cables.
• Ability to work full‑time on‑site in Muscat, Oman.
• Diploma degree in Information Technology, Computer Hardware Engineering, or a related technical field.
• Practical certifications such as CompTIA A+ or CompTIA Network+ are considered an advantage.