Hotel Operations Leader — Elevate Guest Experience

Confidential Company; Muscat; On-site; OMR 18,000 - 26,000; Full time

Job summary

Confidential Company in Salalah, Oman is seeking an experienced Hotel Operations Manager to oversee daily hotel operations and deliver outstanding guest experiences while maintaining profitability. The ideal candidate will have a strong hospitality background, proven leadership, and the ability to drive service standards, cost control, and cross-department coordination in a fast-paced environment.

You will collaborate with department heads to optimise performance, ensuring compliance with health

Qualifications

• Experience in hotel operations or similar managerial role.
• Strong leadership and problem-solving skills.
• Budgeting, cost control and service standards knowledge.
• Ability to manage multiple departments in a fast-paced environment.

Responsibilities

• Oversee day-to-day hotel operations across all departments.
• Maintain high standards of guest service and satisfaction.
• Lead and develop hotel teams to meet objectives.
• Monitor costs, revenue performance and productivity.
• Ensure compliance with policies, safety standards, and local regulations.
• Collaborate with department heads to improve service quality.
• Address guest concerns professionally and implement solutions.
• Track performance indicators and drive profitability.

Skills

Leadership

Guest service

Budgeting

Operations mgmt

Team development

Job description

Confidential Company in Salalah, Oman is seeking an experienced Hotel Operations Manager to oversee daily hotel operations and deliver outstanding guest experiences while maintaining profitability. The ideal candidate will have a strong hospitality background, proven leadership, and the ability to drive service standards, cost control, and cross-department coordination in a fast-paced environment.

You will collaborate with department heads to optimise performance, ensuring compliance with health