Hospitality Operations Leader — Multi-Unit Excellence

Decision Management Consultants LLC; Muscat; On-site; OMR 24,000 - 36,000; Full time

Benefits offered by this job

Employee Benefits as per Oman LaborLaw

Job summary

Decision Management Consultants LLC in Muscat, Oman, is seeking an Operations Manager for a hospitality group. You will oversee multi-unit operations, strategy, and standards across all stores.

You will lead teams, ensure food safety, manage inventory, vendor relations, and drive improvements in digital initiatives. A Bachelor’s degree and 10+ years in multi-unit operations are required, with fluency in Arabic and English preferred.

The position offers employee benefits as per Oman Labor Law.

Qualifications

• Bachelor’s degree in Hotel Management, Hospitality, or Business Administration.
• Minimum 10+ years of experience in multi-unit operations management.
• Solid understanding of business financials, digital platforms, hospitality standards, food safety requirements, and customer service excellence.
• Proficiency in POS systems, inventory management platforms, and operational reporting tools.
• Fluency in both Arabic and English is preferred.

Responsibilities

• Lead strategy and planning, and ensure consistent and timely execution across all stores.
• Ensure consistency in standards, policies, and procedures.
• Develop, standardize, and improve SOP frameworks.
• Ensure adherence to operational, food safety, hygiene, and service standards.
• Manage franchise-franchisor communication and compliance.

Skills

Leadership

Team management

Customer-focused mindset

Planning & execution

Communication

Education

Bachelor’s degree in Hotel Management, Hospitality, or Business Administration

Tools

POS systems

Inventory management platforms

Operational reporting tools

Job description

Decision Management Consultants LLC in Muscat, Oman, is seeking an Operations Manager for a hospitality group. You will oversee multi-unit operations, strategy, and standards across all stores.

You will lead teams, ensure food safety, manage inventory, vendor relations, and drive improvements in digital initiatives. A Bachelor’s degree and 10+ years in multi-unit operations are required, with fluency in Arabic and English preferred.

The position offers employee benefits as per Oman Labor Law.