Electrical Retail Sales Specialist (Counter)

Mogi I/O : OTT/Podcast/Short Video Apps for you; Muscat; On-site; OMR 5,000 - 8,400; Full time

Job summary

Responsible for assisting customers at the sales counter, providing electrical product guidance, preparing quotations and invoices, handling sales transactions, and ensuring excellent customer service. Oman-based, full-time role focusing on switchgear, cables, lighting, wiring accessories, breakers, and related items.

Responsibilities include processing quotations and orders, managing payments, promoting products to hit sales targets, coordinating with warehouse for availability, handling

Qualifications

• Diploma/Bachelor's degree in Electrical Engineering.
• Experience in electrical sales/counter sales preferred.
• Knowledge of electrical materials and components.
• Experience with billing software/ERP (ERPNext or Tally is an advantage).
• Good communication skills in English and Arabic.
• Strong customer service and sales skills.

Responsibilities

• Assist walk-in customers and recommend suitable electrical products.
• Provide product knowledge on switchgear, cables, lighting, wiring accessories, breakers, and related items.
• Prepare quotations, invoices, and sales orders.
• Handle cash/credit transactions and maintain accurate records.
• Promote products and achieve sales targets.
• Coordinate with the warehouse for product availability.
• Handle returns, exchanges, and warranty requests.
• Maintain customer relationships and report sales updates.

Skills

Customer service

Sales skills

Communication

English & Arabic

Education

Electrical Eng degree

Tools

ERPNext

Tally

Job description

Responsible for assisting customers at the sales counter, providing electrical product guidance, preparing quotations and invoices, handling sales transactions, and ensuring excellent customer service. Oman-based, full-time role focusing on switchgear, cables, lighting, wiring accessories, breakers, and related items.

Responsibilities include processing quotations and orders, managing payments, promoting products to hit sales targets, coordinating with warehouse for availability, handling