Airport Duty Officer - Shift & Disruption Lead

Salam Air; Muscat; On-site; OMR 15,000 - 23,000; Full time

Job summary

SalamAir is seeking a Duty Officer to oversee shift-based airport operations, ensuring safe and efficient flight handling in line with procedures and regulatory requirements. You will coordinate disruptions, lead staff, and liaise with authorities to maintain service standards.

The role requires a Diploma or higher and at least 5 years in aviation, including 2 years in supervision of Ground Services and Operations. Strong leadership, communication, and SMS knowledge are essential.

Qualifications

• The candidate should have a Diploma or higher in any discipline from a recognized university.
• Minimum 5 years in aviation, with at least 2 years in a supervisory role in Ground Services and Operations.
• Knowledge of airport disruption handling, stakeholder coordination, and SMS program is essential.

Responsibilities

• Oversee day-to-day airport operations on shift to ensure safe, smooth flight handling.
• Coordinate with IOCC, planning, revenue management, and flight operations for disruption handling.
• Lead and brief/debrief staff; monitor manpower, equipment, and facilities for efficiency.
• Ensure compliance with policies, safety standards, and regulatory requirements at all times.
• Act as primary contact for operational matters during shifts and represent SalamAir with authorities.
• Maintain service quality, monitor baggage and passenger handling, and manage turnaround activities.

Skills

Leadership

Decision-making

Communication

Interpersonal skills

SMS knowledge

Education

Diploma/Graduate in any discipline

Job description

SalamAir is seeking a Duty Officer to oversee shift-based airport operations, ensuring safe and efficient flight handling in line with procedures and regulatory requirements. You will coordinate disruptions, lead staff, and liaise with authorities to maintain service standards.

The role requires a Diploma or higher and at least 5 years in aviation, including 2 years in supervision of Ground Services and Operations. Strong leadership, communication, and SMS knowledge are essential.