Administrative Assistant

AlRaed Technical Solutions; Muscat; On-site; OMR 6,700 - 10,000; Full time

Job summary

AlRaed Technical Solutions is seeking a capable administrator to serve as the main contact for clients and internal teams in Muscat. You will manage calls, coordinate with banks for transactions, and draft quotes and reports using MS Office. A strong command of English and Arabic is essential, along with experience in secretarial or customer service roles.

The role requires meticulous filing, day-to-day support for sales and logistics, and a professional demeanor in a fast-paced environment.

Qualifications

• Proficient in English and Arabic, both written and spoken.
• Experience in handling customer inquiries via phone and email.
• Strong interpersonal and communication skills.
• Experience with MS Office applications is essential.

Responsibilities

• Handle incoming calls and direct inquiries to the appropriate team.
• Coordinate with local banks to process company transactions.
• Draft and manage quotes, reports, and records using MS Office.
• Maintain organized filing systems and support sales and logistics teams.
• Demonstrate excellent English and Arabic language proficiency.
• Utilize Word, Excel, PowerPoint, and Outlook in daily tasks.
• Maintain professional telephone etiquette and active listening.
• Prior experience in secretarial/administrative or customer service roles preferred.
• Familiarity with basic corporate banking procedures is advantageous.

Skills

Bilingual English & Arabic

Telephone etiquette

Active listening

Customer service

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

• Act as the primary point of contact for the company professionally handling incoming calls addressing client inquiries and directing communications to the appropriate team members
• Coordinate directly with local banks to process company transactions and assist with corporate banking administrative tasks
• Draft format and manage company correspondence quotes reports and records using the Microsoft Office Suite
• Maintain organized physical and digital filing systems schedule appointments and support the sales and logistics teams with day-to-day administrative tasks
• Excellent spoken and written proficiency in both English and Arabic.
• Strong, hands-on experience using Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
• Exceptional telephone etiquette, active listening skills, and a professional, welcoming demeanor.
• Prior experience in a secretarial, administrative, or customer service role is preferred.
• Familiarity with basic corporate banking procedures is a strong advantage.