Wellbeing Hub Facilitator & Community Liaison

Te Whatu Ora; Dunedin; On-site; NZD 80,000 - 84,000; Full time

Job summary

Health New Zealand | Te Whatu Ora in Dunedin is seeking an experienced administrator to coordinate Te Kāika Wellbeing Hub operations and NHNZ services. You will ensure administrative standards, manage referrals and bookings, and resolve service issues with a view to reducing health inequities.

You will work with a range of stakeholders and support nursing leadership across Coordinated Clinics, contributing to wraparound care for Māori, Pasifika and low-income whānau.

Qualifications

• Three+ years of administration experience.
• Proficient with Microsoft Office suite.
• Experience with SIPICS and Health Connect South.
• Comfortable using a wide range of IT tools.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate the functioning of Te Kāika Wellbeing Hub and Health NZ services.
• Ensure admin and service standards are met and resolve complaints.
• Support outpatient services to reduce inequities in access and outcomes.
• Build relationships with stakeholders and liaise for Southern operations at Te Kāika.
• Manage referral loading, wait lists, and patient bookings for outpatient clinics.
• Provide service support for nursing leadership of Coordinated Clinics.
• Collaborate with Te Kāika partners to deliver wraparound care for Māori, Pasifika and low-income whānau.
• Facilitate constructive communication between partners and services.

Skills

Administration

Microsoft Suite

SIPICS

Health Connect South

IT tools

Communication

Job description

Health New Zealand | Te Whatu Ora in Dunedin is seeking an experienced administrator to coordinate Te Kāika Wellbeing Hub operations and NHNZ services. You will ensure administrative standards, manage referrals and bookings, and resolve service issues with a view to reducing health inequities.

You will work with a range of stakeholders and support nursing leadership across Coordinated Clinics, contributing to wraparound care for Māori, Pasifika and low-income whānau.