Community Nursing Reception & Admin Coordinator

Te Whatu Ora; Dunedin; On-site; NZD 68,000 - 72,000; Full time

Job summary

Health New Zealand | Te Whatu Ora – Southern is seeking a highly organised Receptionist/Administration Officer for the Community Nursing team at Wakari Hospital in Dunedin. The role focuses on delivering professional reception and administrative support to ensure confidential and efficient day-to-day operations.

The successful candidate will handle calls, emails, appointment coordination, and records, while contributing to continuous improvement and collaborative teamwork across clinical and

Qualifications

• Minimum of NCEA Level 2 or equivalent.
• Two years’ experience in an administrative/clerical/office support role.
• Strong computer skills with Word, Excel, and Outlook.
• Excellent written and verbal communication skills.
• Strong organisational and time-management abilities.
• High levels of professionalism and confidentiality.
• Ability to work independently and as part of a team.
• Proactive approach and willingness to learn new systems.

Responsibilities

• Provide high-quality reception and customer service support.
• Manage telephone and email enquiries.
• Coordinate appointments and maintain administrative records.
• Prepare meeting agendas, take minutes, and track actions.
• Maintain electronic and paper filing systems.
• Support service administration and office processes.
• Assist with continuous improvement initiatives and projects.
• Collaborate with clinical and non-clinical staff to ensure smooth service delivery.

Skills

Reception

Customer service

Office administration

Microsoft Word

Microsoft Excel

Microsoft Outlook

Communication

Time management

Confidentiality

Teamwork

Education

NCEA Level 2 or equivalent

Job description

Health New Zealand | Te Whatu Ora – Southern is seeking a highly organised Receptionist/Administration Officer for the Community Nursing team at Wakari Hospital in Dunedin. The role focuses on delivering professional reception and administrative support to ensure confidential and efficient day-to-day operations.

The successful candidate will handle calls, emails, appointment coordination, and records, while contributing to continuous improvement and collaborative teamwork across clinical and