Travel Support Specialist - Flexible Hours & Growth

Hjbtravels; Hokitika; Hybrid; NZD 42,000 - 66,000; Part time

Benefits offered by this job

Flexible scheduling

Training and ongoing support

Growth opportunities

Job summary

A travel service provider based in New Zealand is looking for a detail-oriented Customer Support Specialist. This role involves assisting clients with travel-related inquiries, providing guidance throughout the booking process, and ensuring a positive customer experience. Interested candidates should have strong communication skills, and while previous experience is preferred, it is not required. The position offers flexible scheduling and opportunities for growth within the industry.

Qualifications

• Strong communication and customer service skills required.
• Previous customer service experience preferred but not required.
• Ability to work independently and manage time effectively.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information about destinations and policies.

Skills

Strong communication and customer service skills

Ability to work independently

Detail-oriented with a solution-focused mindset

Job description

A travel service provider based in New Zealand is looking for a detail-oriented Customer Support Specialist. This role involves assisting clients with travel-related inquiries, providing guidance throughout the booking process, and ensuring a positive customer experience. Interested candidates should have strong communication skills, and while previous experience is preferred, it is not required. The position offers flexible scheduling and opportunities for growth within the industry.