Flexible Travel Customer Support Specialist

Hjbtravels; Auckland; Hybrid; NZD 35,000 - 52,000; Full time

Benefits offered by this job

Training and ongoing support

Flexible work options

Growth opportunities

Job summary

A travel service company based in Auckland is seeking a motivated Customer Service Representative who will assist clients with travel-related inquiries, provide guidance during the booking process, and ensure a positive experience. Ideal candidates should have strong communication skills and an interest in the travel industry. The role offers flexible work options and growth opportunities within a supportive team environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Customer service experience is preferred but not mandatory.
• Must be able to manage time effectively while working independently.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning and reservations.
• Maintain clear and professional communication with clients.

Skills

Strong communication and interpersonal skills

Customer service experience

Time management

Detail-oriented

Solution-focused attitude

Interest in travel

Job description

A travel service company based in Auckland is seeking a motivated Customer Service Representative who will assist clients with travel-related inquiries, provide guidance during the booking process, and ensure a positive experience. Ideal candidates should have strong communication skills and an interest in the travel industry. The role offers flexible work options and growth opportunities within a supportive team environment.