Travel Customer Support Specialist (Flexible Schedule)

Hjbtravels; Wellington; Hybrid; NZD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling options

Training and ongoing support

Opportunities for advancement

Supportive team environment

Job summary

A travel service company in Wellington is seeking a Customer Service Representative to assist clients with their travel inquiries. In this role, you will handle customer inquiries via phone and email, provide information regarding bookings, and maintain a professional communication style. This position offers flexible scheduling and opportunities for advancement within the travel industry. A customer-focused mindset and basic computer skills are essential for success in this role.

Qualifications

• Strong communication skills are essential for assisting customers effectively.
• Experience in customer service preferred, but not essential.
• Ability to manage time and work independently is required.

Responsibilities

• Handle inquiries from customers via phone and email.
• Assist clients with travel reservations and questions.
• Provide accurate details about destinations and policies.

Skills

Strong verbal and written communication skills

Customer service experience

Time management

Basic computer skills

Attention to detail

Job description

A travel service company in Wellington is seeking a Customer Service Representative to assist clients with their travel inquiries. In this role, you will handle customer inquiries via phone and email, provide information regarding bookings, and maintain a professional communication style. This position offers flexible scheduling and opportunities for advancement within the travel industry. A customer-focused mindset and basic computer skills are essential for success in this role.