Travel Customer Support Specialist - Flexible Schedule

Hjbtravels; Queenstown; Hybrid; NZD 50,000 - 65,000; Full time

Benefits offered by this job

Flexible scheduling options

Training and ongoing support

Opportunities for advancement

Supportive work environment

Job summary

A travel service company in Queenstown seeks a Customer Service Representative to assist clients with travel inquiries and support bookings. The role allows for flexible scheduling and requires strong communication skills. Responsibilities include handling customer inquiries via phone and email while maintaining professional communication. Ideal candidates will have a customer-first mindset and basic computer skills. Training and advancement opportunities are provided within a supportive work environment.

Qualifications

• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Interest in the travel industry is a plus.

Responsibilities

• Handle customer inquiries via phone and email.
• Assist clients with travel questions and reservations.
• Maintain professional communication.
• Document customer interactions as needed.

Skills

Strong verbal and written communication skills

Attention to detail

Basic computer skills

Job description

A travel service company in Queenstown seeks a Customer Service Representative to assist clients with travel inquiries and support bookings. The role allows for flexible scheduling and requires strong communication skills. Responsibilities include handling customer inquiries via phone and email while maintaining professional communication. Ideal candidates will have a customer-first mindset and basic computer skills. Training and advancement opportunities are provided within a supportive work environment.