Trade Sales Specialist

Plumbing World; Wellington; On-site; NZD 30,000 - 41,000; Full time

Benefits offered by this job

Remuneration package

Staff discounts

Generous parental leave

Birthday leave

Job summary

Plumbing World in Wellington seeks a Trade Sales Team Member to combine customer service, sales, and branch support. You’ll advise customers, process orders, and help keep stock and deliveries moving. This is a hands-on role with growth potential within a proud Kiwi-owned business.

The position requires a positive attitude, reliability, and a willingness to learn our brand and products; experience in retail or trade is preferred. Local travel not required.

Qualifications

• Strong customer service and sales focus essential.
• Retail/trade or customer-facing experience preferred.
• Excellent communication and relationship-building skills.
• Able to lift up to 20 kg and assist with stock movement.
• Comfortable in a fast-paced retail environment; team player.

Responsibilities

• Provide outstanding service at the trade sales counter.
• Process sales and assist customers with product enquiries.
• Build and maintain strong customer relationships.
• Pick and prepare orders for delivery or pickup.
• Support warehouse and branch operations as needed.
• Collaborate with the wider team to ensure exceptional service.

Skills

Customer service

Sales

Retail experience

Communication

Relationship-building

Time management

Heavy lifting

Driver's license

Tools

Microsoft Word

Microsoft Excel (D365)

Job description

Plumbing World in Wellington seeks a Trade Sales Team Member to combine customer service, sales, and branch support. You’ll advise customers, process orders, and help keep stock and deliveries moving. This is a hands-on role with growth potential within a proud Kiwi-owned business.

The position requires a positive attitude, reliability, and a willingness to learn our brand and products; experience in retail or trade is preferred. Local travel not required.