Trade Sales & Driver - Customer Service Expert

Plumbing World; Bay of Plenty; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Staff discounts

Parental leave

Birthday day off

Job summary

Plumbing World in Rotorua is seeking a proactive Trade Sales/Driver to join our team. You will mainly work at the trade sales counter, process orders, provide product advice, and support local deliveries and warehouse operations as needed.

This role suits someone with retail, trade sales, or customer service experience and a willingness to grow within a long-standing Kiwi business. A full NZ driver's licence is required, forklift licence advantageous.

Qualifications

• Strong customer service and sales focus skills.
• Previous trade, retail, merchant, or customer-facing experience preferred.
• A positive attitude and willingness to learn our brand and products.
• Reliable, motivated, and a great team player.
• Good communication and relationship-building skills.
• Strong time management and organisational skills.
• Ability to work in a fast-paced environment.
• Physically fit and able to undertake some heavy lifting (up to 20kg).
• A full, clean Class 1 New Zealand driver’s licence.
• Forklift licence advantageous but not essential.
• Pride in your personal presentation and professionalism.

Responsibilities

• Providing outstanding service to our customers at the trade sales counter.
• Processing sales and assisting customers with product enquiries.
• Building and maintaining strong customer relationships.
• Picking and preparing orders.
• Assisting with local customer deliveries when required.
• Supporting warehouse and branch operations as needed.
• Working closely with the wider team to ensure customers receive exceptional service.

Skills

Customer service

Sales

Driver's licence (NZ)

Tools

Forklift licence

Job description

Plumbing World in Rotorua is seeking a proactive Trade Sales/Driver to join our team. You will mainly work at the trade sales counter, process orders, provide product advice, and support local deliveries and warehouse operations as needed.

This role suits someone with retail, trade sales, or customer service experience and a willingness to grow within a long-standing Kiwi business. A full NZ driver's licence is required, forklift licence advantageous.