Trade Sales Assistant (Queenstown)

LiveHire Limited; Queenstown; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate

Quarterly sales incentives

Staff discounts

Training & development

Career progression

Job summary

NZ Safety Blackwoods is seeking a Trade Sales Assistant to join our busy Queenstown Trade Centre. You will be the first point of contact, helping customers find what they need and delivering high-quality service in a fast-paced environment.

Role responsibilities include stock management, merchandising, and assisting with product selection across a wide range of safety, engineering, and workplace solutions. Knowledge of PPE, hardware, tools or apparel is advantageous.

Qualifications

• Proven experience in a retail, sales and/or trade environment.
• Sales-driven with a desire to exceed targets and deliver results.
• Friendly and outgoing with excellent communication skills.
• Able to quickly build long-term customer relationships.
• A problem solver who can turn challenges into positive outcomes.
• Passionate about delivering outstanding customer service.
• Physically capable and comfortable working in a fast-paced environment.
• Confident using point-of-sale systems and Microsoft Office applications.
• A team player who enjoys contributing to a positive and successful team culture.

Responsibilities

• Be the first point of contact for customers walking through the door.
• Interact with customers, identifying needs and presenting solutions across our wide range of products and services.
• Deliver exceptional customer service that drives sales and builds loyalty.
• Ensure customers remain the number one priority in every interaction.
• Identify opportunities to upsell and cross-sell products and services.
• Liaise with support teams and suppliers to ensure customer requirements are met accurately and on time.
• Assist with maintaining store presentation, visual merchandising standards and product selection.
• Maintain stock levels and ensure appropriate stock rotation.
• Handle, pack and dispatch inward and outward goods.
• Assist with maintaining accurate inventory within the Trade Centre.

Job description

If you enjoy building customer relationships, achieving great results and being part of a successful team, we'd love to hear from you. We're looking for a Trade Sales Assistant to join our Queenstown Trade Centre.

Our Queenstown team has built a strong reputation for delivering exceptional customer service, achieving outstanding results, and developing lasting relationships with our customers. We are looking for an energetic and customer-focused individual who thrives in a fast-paced environment and is motivated to contribute to a team that consistently performs at a high level.

This is a full-time role working 42.5 hours per week, Monday to Friday, 8:00am - 5:00pm, plus every second Saturday, 9:00am - 12:00pm.

Reporting to the Trade Centre Manager, this role is ideal for someone who enjoys working with customers, solving problems, and being part of a busy trade-focused environment.

Are you an experienced salesperson who loves helping customers find what they need for the job they're doing? Having good knowledge of PPE, hardware, tools, engineering supplies or apparel will be a definite advantage.

This isn't your standard sales role! It's varied, hands-on, and rewarding, with a mix of customer service, store operations, stock management and some manual handling.

Key Responsibilities

• Be the first point of contact for customers walking through the door.
• Interact with customers, identifying their needs and presenting solutions across our wide range of products and services.
• Deliver exceptional customer service that drives sales and builds loyalty.
• Ensure customers remain the number one priority in every interaction.
• Identify opportunities to upsell and cross-sell products and services.
• Liaise with support teams and suppliers to ensure customer requirements are met accurately and on time.
• Assist with maintaining store presentation, visual merchandising standards and product selection.
• Maintain stock levels and ensure appropriate stock rotation.
• Handle, pack and dispatch inward and outward goods.
• Assist with maintaining accurate inventory within the Trade Centre.

Our Ideal Candidate

• Proven experience in a retail, sales and/or trade environment.
• Sales-driven with a desire to exceed targets and deliver results.
• Friendly and outgoing with excellent communication skills.
• Able to quickly build long-term customer relationships.
• A problem solver who can turn challenges into positive outcomes.
• Passionate about delivering outstanding customer service.
• Physically capable and comfortable working in a fast-paced environment.
• Confident using point-of-sale systems and Microsoft Office applications.
• A team player who enjoys contributing to a positive and successful team culture.

About Us

At NZ Safety Blackwoods, we are passionate about providing expert knowledge and solutions to our customers. We are a market leader in the supply of safety, engineering, industrial, packaging and workplace solutions, partnering with businesses across New Zealand to help keep their people safe and productive.

With Trade Centres nationwide, a dedicated sales force, digital platforms and customer support teams, our goal is to make it safe, easy and efficient for our customers to do business while providing access to a comprehensive range of quality products and services.

Benefits

• Competitive hourly rate.
• Quarterly sales incentives.
• Work with a diverse business offering a huge product range and market-leading brands.
• Great staff discounts.
• Ongoing training and development opportunities.
• Career progression opportunities within a large and successful organisation.

Why Join Us?

• Join a high-performing team that prides itself on delivering exceptional customer service and results.
• Enjoy a varied, hands-on role combining sales, merchandising, stock handling and customer support.
• Build lasting relationships with local businesses while working with trusted industry-leading products.

NZ Safety Blackwoods promotes and adheres to the principles and practices of diversity, equity and inclusion, creating an environment where everyone has the opportunity to thrive.