Trade Operations Supervisor - Mitre10 Mega Wanaka

Mitre 10 (New Zealand) Limited; Wānaka; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

Staff discounts

Local business benefits

Leadership development

Job summary

Mitre 10 MEGA Wanaka is seeking a Trade Operations Supervisor to lead our Trade Drive-Thru and Yard team, driving service excellence and a culture of high performance.

You will coordinate daily operations, coach staff, and ensure customers receive outstanding experiences in a fast-paced environment.

Qualifications

• Experience in leading teams and coaching.
• Customer-centric mindset with service focus.
• Strong communication and relationship-building skills.
• Calm, decisive under pressure with attention to detail.

Responsibilities

• Coordinate daily Trade Drive-Thru and Yard operations.
• Lead and develop the team, fostering a positive culture.
• Coach and support staff to deliver exceptional customer service.

Skills

Leadership

People development

Communication

Customer service

Decision making

Attention to detail

Computer literacy

Numerical ability

Physical fitness

Full NZ driver's licence

Job description

Mitre 10 MEGA Wanaka

Trade Operations Supervisor

Lead People. Drive Performance. Deliver Exceptional Service.

At Mitre 10 MEGA Wanaka, our success is built on great people, strong leadership, and a commitment to outstanding customer service. We are looking for a motivated Trade Operations Supervisor to lead our Trade Drive-Thru and Yard team, creating an environment where team members can thrive while ensuring customers receive the best possible experience every day.

Reporting to the Trade Operations Leader, this role is ideal for someone who is passionate about leading and developing people, building team culture, and setting high standards through coaching and support. You will play a key role in coordinating daily operations, fostering teamwork, and helping your team deliver exceptional service in a fast-paced environment.

What We’re Looking For

• A genuine passion for leadership and people development
• Strong communication and relationship-building skills
• The ability to motivate, support, and coach a high-performing team
• A customer-first mindset and commitment to service excellence
• Calm decision-making and adaptability in a busy environment
• Strong attention to detail and organisational skills
• Good computer literacy and numerical ability
• Physical fitness and willingness to be hands-on
• A current Full New Zealand driver's licence

Experience with building materials or a forklift licence (F Endorsement) would be advantageous but is not essential, as training can be provided.

What We Offer

• A supportive and positive team culture
• Opportunities to grow your leadership skills
• Staff discounts and local business benefits
• The opportunity to join one of New Zealand's leading Trade teams

Hours: Full time Permanent, Sunday to Thursday, 9:00am to 6:00pm

If you're passionate about leading people, creating great customer experiences, and making a positive impact every day, we'd love to hear from you.