Trade Operations Lead - People, Performance & Service

Mitre 10; Wānaka; Hybride; NZD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Local business benefits

Résumé du poste

Mitre 10 MEGA Wanaka is seeking a Trade Operations Supervisor to lead our Trade Drive-Thru and Yard team, delivering outstanding service in a fast-paced environment. You will coordinate daily operations, coach and develop staff, and uphold high standards of safety and product knowledge.

Reporting to the Trade Operations Leader, you will drive teamwork, foster a positive culture, and ensure customers receive the best possible experience every day.

Qualifications

• A genuine passion for leadership and people development.
• Ability to motivate, support, and coach a high-performing team.
• Customer-first mindset and commitment to service excellence.
• Calm decision-making and adaptability in a busy environment.
• Strong attention to detail and organisational skills.
• Good computer literacy and numerical ability.
• Physical fitness and willingness to be hands-on.
• A current Full New Zealand driver's licence.

Responsabilités

• Lead Trade Drive-Thru and Yard team to deliver great service.
• Coordinate daily operations and foster teamwork.
• Coach and develop team members to high performance.
• Ensure customers receive exceptional service in a fast-paced environment.
• Build and maintain team culture and high standards.

Connaissances

Leadership

Coaching

Customer service

Decision making

Attention to detail

Organisational skills

Numerical ability

Computer literacy

Driver's licence

Physical fitness

Description du poste

Mitre 10 MEGA Wanaka is seeking a Trade Operations Supervisor to lead our Trade Drive-Thru and Yard team, delivering outstanding service in a fast-paced environment. You will coordinate daily operations, coach and develop staff, and uphold high standards of safety and product knowledge.

Reporting to the Trade Operations Leader, you will drive teamwork, foster a positive culture, and ensure customers receive the best possible experience every day.