Trade Operations Lead: Build Teams, Deliver Service

Mitre 10

Queenstown

On-site

NZD 70,000 - 95,000

Full time

5 days ago

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Benefits offered by this job

Staff discounts

Local business benefits

Leadership development opportunities

Join leading Trade team

Job summary

Mitre 10 MEGA Wanaka is seeking a Trade Operations Supervisor to lead our Trade Drive-Thru and Yard team, creating an environment where staff can thrive while delivering outstanding customer service daily. Reporting to the Trade Operations Leader, you will coach and develop people, drive daily operations, foster teamwork, and set high standards in a fast-paced retail environment.

The role offers opportunities to grow leadership skills, a supportive team culture, staff discounts, and the chance

Qualifications

A genuine passion for leadership and people development.
Ability to motivate, support, and coach a high-performing team.
Customer-first mindset and commitment to service excellence.
Calm decision-making and adaptability in a busy environment.
Strong attention to detail and organisational skills.
Good computer literacy and numerical ability.
Physical fitness and willingness to be hands-on.
A current Full New Zealand driver’s licence.

Responsibilities

Lead the Trade Drive-Thru and Yard team and coordinate daily operations.
Coach and develop team members and build a positive team culture.
Set high standards and provide coaching to deliver exceptional customer service.
Foster teamwork and ensure customers receive a great experience in a fast-paced store.