Tech-Savvy Customer Service Pro (Counter & Calls)

Thewarehousegroup1; Wānaka; On-site; NZD 28,000 - 33,000; Full time

Benefits offered by this job

Team discount

Volunteer leave

Birthday leave

Counseling service

Career progression

Job summary

Noel Leeming in Wanaka is seeking a friendly retail assistant to help customers with payments, hire purchases, and credit applications. You will also assist with service repairs and sales inquiries, addressing concerns promptly and supporting administrative tasks to ensure a smooth customer experience.

This role suits someone with strong interpersonal skills, a calm demeanor under pressure, and a genuine interest in technology. Team environment and opportunities for growth are emphasized.

Qualifications

• Retail or customer-facing experience preferred.
• Excellent communication skills.
• Friendly phone manner and strong written/verbal communication.

Responsibilities

• Assist customers at the counter with payments, hire purchases and credit applications.
• Help with service repairs and sales inquiries.
• Proactively address and resolve customer concerns.
• Support administrative tasks.

Skills

Interpersonal skills

Communication skills

Phone etiquette

Written communication

Verbal communication

Tech interest

Tools

POS system

Job description

Noel Leeming in Wanaka is seeking a friendly retail assistant to help customers with payments, hire purchases, and credit applications. You will also assist with service repairs and sales inquiries, addressing concerns promptly and supporting administrative tasks to ensure a smooth customer experience.

This role suits someone with strong interpersonal skills, a calm demeanor under pressure, and a genuine interest in technology. Team environment and opportunities for growth are emphasized.