Tech-Savvy Customer Service Specialist (Retail)

Noel Leeming; Tauranga; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Team Card discount

Here for Good Leave

Birthday Leave

Counseling through Benestar

Career progression

Plus loads more

Job summary

Noel Leeming in Tauranga is seeking a customer-focused team member to assist customers at the counter with questions about payments and services. You will resolve issues, support administrative tasks, and contribute to a positive shopping experience.

The role requires strong interpersonal skills, a friendly phone manner, and an interest in technology, with training provided. Work is Monday to Friday, 8am–4pm, onsite.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Excellent communication skills.
• Ability to undertake heavy lifting and stand for long periods.
• Interest in technology.

Responsibilities

• Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Communication skills

Customer service

Teamwork

Problem solving

Tech interest

Tools

Point of Sale (POS) system

Job description

Noel Leeming in Tauranga is seeking a customer-focused team member to assist customers at the counter with questions about payments and services. You will resolve issues, support administrative tasks, and contribute to a positive shopping experience.

The role requires strong interpersonal skills, a friendly phone manner, and an interest in technology, with training provided. Work is Monday to Friday, 8am–4pm, onsite.