Tech-Savvy Customer Care Specialist — Growth & Perks

Thewarehousegroup1; Auckland; On-site; NZD 40,000 - 50,000; Full time

Benefits offered by this job

Team Card

Here for Good Leave

Birthday Leave

Counseling

Career Progression

Plus loads more!

Job summary

Noel Leeming is seeking a friendly Customer Service Representative to help customers with payments, hires, and credit applications. You will assist with service repairs, sales inquiries, and resolving issues while supporting administrative tasks.

The role requires calm, effective communication, a positive attitude, and a passion for technology. You will engage with customers in person and over the phone as part of a busy team.

Qualifications

• Experience in retail, hospitality, or a customer-facing role.
• Excellent written and verbal communication skills.
• Positive, can-do attitude and teamwork.
• Interest in technology and willingness to learn systems.
• Friendly phone manner and ability to handle inquiries.

Responsibilities

• Assist customers at the counter with payments, hire purchases, and credit applications.
• Help with service repairs and sales inquiries.
• Proactively address and resolve customer concerns.
• Support administrative tasks and general store operations.

Skills

Retail experience

Excellent communication

Positive attitude

Tech interest

Phone etiquette

Learn computer systems quickly

Team player

Job description

Noel Leeming is seeking a friendly Customer Service Representative to help customers with payments, hires, and credit applications. You will assist with service repairs, sales inquiries, and resolving issues while supporting administrative tasks.

The role requires calm, effective communication, a positive attitude, and a passion for technology. You will engage with customers in person and over the phone as part of a busy team.