Tech-Savvy Customer Service Rep (In-Store)

Noel Leeming; Otago; Presencial; NZD 30.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Warehouse Group discount card

Here for Good Leave (volunteer day)

Birthday Leave

Counseling via Benestar

Career progression

Descripción de la vacante

Noel Leeming is New Zealand's leading electronics and appliance retailer. We are seeking a Customer Service Representative to resolve questions at the counter, assist with payments and credit applications, and support repairs and sales inquiries.

You will join a passionate team delivering end-to-end service, friendly phone manners, and strong written and verbal communication. The role suits someone who enjoys tech and helping customers, with a day-to-day focus on delivering a memorable

Formación

• Proven experience in retail, hospitality, or a customer-facing role.
• Excellent communication skills in person and over the phone.
• Positive, can-do attitude with calm under pressure.
• Ability to undertake heavy lifting, climb ladders, and be on your feet for long periods.
• Experience using a point of sale system is beneficial.
• An interest in technology.

Responsabilidades

• Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Conocimientos

Retail experience

Excellent communication

Positive attitude

Heavy lifting

Tech interest

Herramientas

Point of sale system

Descripción del empleo

Noel Leeming is New Zealand's leading electronics and appliance retailer. We are seeking a Customer Service Representative to resolve questions at the counter, assist with payments and credit applications, and support repairs and sales inquiries.

You will join a passionate team delivering end-to-end service, friendly phone manners, and strong written and verbal communication. The role suits someone who enjoys tech and helping customers, with a day-to-day focus on delivering a memorable