Tech-Savvy Customer Service Specialist

The Warehouse Group; Whakatāne; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Team Card: Awesome Warehouse Group

Here for Good Leave

Birthday Leave

Counseling

Career Progression

Job summary

Noel Leeming in Whakatāne is seeking a Customer Service Representative to assist customers at the counter with payments, provide information on hire purchases and credit applications, and support service repairs and sales inquiries.

You will address and resolve customer concerns, handle administrative tasks, and contribute to a friendly, tech‑savvy team focused on delivering a memorable in-store experience.

Qualifications

• Proven experience in retail, hospitality, or a customer-facing role.
• Ability to undertake heavy lifting, stand on feet for long periods and be on your feet.

Responsibilities

• Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.
• Helping with service repairs and sales inquiries.
• Proactively addressing and resolving customer concerns.
• Supporting administrative tasks.

Skills

Proven experience in retail, (hospital

Tools

Point of sales system

Job description

Noel Leeming in Whakatāne is seeking a Customer Service Representative to assist customers at the counter with payments, provide information on hire purchases and credit applications, and support service repairs and sales inquiries.

You will address and resolve customer concerns, handle administrative tasks, and contribute to a friendly, tech‑savvy team focused on delivering a memorable in-store experience.