Support Worker - Whakatane

IHC; Whakatāne; On-site; NZD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive hourly wage

Education support for certificates (NZ

Long service leave

Refer a friend bonus

Employee assistance program

Job summary

IDEA Services supports people with intellectual disabilities to enjoy great lives at home and as part of their community. You will be supporting people with intellectual disabilities living in their own homes to achieve their goals and aspirations, providing individual care throughout the night.

This role requires compassion, flexibility, and the ability to manage challenging behaviours while using computers/tablets daily.

Qualifications

• Previous experience as a Support Worker is preferred, but more importantly, we are looking for someone with varied life experience and an open-minded attitude.
• Flexibility to work rostered shifts and alternate weekends.
• A calm nature and confidence to work with challenging behaviours.
• Comfortable and proficient in using computers and tablets daily.
• Strong written and verbal communication skills.
• Physical fitness to provide necessary physical support.
• A Full NZ driver's license.

Responsibilities

• You will be supporting clients with complex needs, managing risk, ensuring safety, and providing individual care throughout the night.
• Support clients with intellectual disabilities living in their own homes to help them achieve goals and aspirations.

Skills

Communication skills

Written & verbal communication

Calm under pressure

Flexibility

Compassion

Tools

Computer literacy

Tablet use

Job description

• Permanent full time - includes days, evenings and sleepovers
• Availability to work alternate weekends is required
• Earn while you learn, gain nationally recognised qualifications!

About the role | Mō te tūnga

IDEA Services supports people with intellectual disabilities to enjoy great lives at home and as part of their community. You will be supporting people with intellectual disabilities living in their own homes to achieve their goals and aspirations. This is meaningful work where you can be creative and make every day interesting in ways that are important to others.

As a Support Worker you will be supporting clients with complex needs, managing risk, ensuring safety, and providing individual care throughout the night. Previous relevant experience is preferred, but more importantly, we are looking for someone with varied life experience and an open-minded attitude.

• Previous experience as a Support Worker is preferred, but more importantly, we are looking for someonewitha positive attitude and compassion.
• Flexibility to work rostered shifts and alternate weekends.
• A calm nature and confidence to work with challenging behaviours.
• Comfortable and proficient in using computers and tablets daily.
• Strong written and verbal communication skills.
• Physical fitness to provide necessary physical support.
• A Full NZ driver's license

What's in it for you? | Nōu te rourou

• $24.68 - $30.13 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years' service.
• 'Refer a friend' Bonus programme.
• FREEEmployee Assistance programme service anytime you need health and wellbeing support.

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work.

Closes on 30 Oct 2026 23:55

Location(s) Rotorua / Taupo / Bay of Plenty

Job level(s) 1-3 years experience, 3+ years experience